SERVICE TECHNICIAN

HUCK MOBILES & SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing company in Singapore is seeking a Service Technician to handle system repairs and installations. The ideal candidate will possess excellent technical and customer service skills, manage overtime circumstances with patience, and be capable of diagnosing problems from customer descriptions. This position offers a dynamic work environment with opportunities to maintain and enhance technical knowledge.

Qualifications

• Strong working knowledge in the industry.
• Ability to work independently and manage overtime with patience.
• Excellent customer service and communication skills.

Responsibilities

• Installing and testing products and providing customer instructions.
• Using diagnostic tools to identify issues and fix defective products.
• Maintaining technical skills and promoting company's services.

Skills

Technical skills

Customer service

Problem-solving

Communication

Job description

Service Technician Job Description

We are looking for a technically skilled service technician to our businesses to perform system repairs. The service technician will install and test products and provide customers with instructions on the proper usage of the product. To be successful as a service technician, you should have excellent technical skills.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.

• Installing and testing products, equipment and providing instructions to customers on the proper usage of their product.

• Using diagnostic tools to identify issues and evaluating the available information.

• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.

• Promoting the company's services.

• Maintaining your technical skills.

Service Technician Requirements:

• The ability to work independently.

• Managing overtime on service calls with patience and not rushing the job.

• Excellent customer service and communication skills.

• The ability to diagnose and solve problems based on customers' nontechnical descriptions.

• Strong working knowledge in the industry.