Service Technician

Jebsen & Jessen Group of Companies; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated technical support specialist to provide exceptional after-sales service. This role involves ensuring equipment is properly installed, maintained, and serviced, while adhering to safety and quality standards. You'll collaborate with a skilled team to troubleshoot issues and prepare detailed service reports, contributing to operational efficiency and customer satisfaction. If you have a passion for engineering and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• Minimum 3 years of experience in machine maintenance and troubleshooting.
• Certificate or Diploma in Engineering disciplines required.

Responsibilities

• Provide after-sales technical services including installation and maintenance.
• Complete service jobs ensuring equipment is in good condition.

Skills

Machine maintenance

Troubleshooting

Electrical diagram interpretation

Teamwork

Fluent in English

Education

Certificate or Diploma in Engineering

Tools

MS Office

Job description

Position Summary

To provide efficient after-sales technical services and support, including assembly, pre-delivery inspection, delivery, installation and commissioning, trouble-shooting, maintenance and servicing of equipment and its related parts.

1. Technical Support, Quality and Service Standards

• Responsible for the successful completion of scheduled service jobs & ad hoc troubleshooting.
• Perform and complete all service jobs as assigned, ensuring equipment is in good condition before handing over to customer.
• Work in co-operation with supervisor, colleagues and vendors to fulfill job requirements and resolve technical problems in meeting the expectations of external customers.

2. Records and Documentation

• Responsible for recording and providing accurate and complete service reports upon completion of every service job or visit to facilitate follow up and/or warranty claim where appropriate.
• Prepare and upkeep all equipment related documents in accordance with the documentation system and procedure of Industrial Services.

3. EHS and Housekeeping

• To maintain proper housekeeping and discipline at workplace as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimize risk to self and others as well as damage to equipment and workplace.
• Act responsibly at all times to comply with the Environment, Health and Safety (EHS) policies, procedures and work instructions of the company.
• Able to produce Risk Assessment (RA) for related jobs at site.

Qualification

• Certificate or Diploma in Engineering disciplines.

Experience

• Minimum 3 years in machine maintenance and troubleshooting.

Knowledge & Skills

• Proficient in MS Office applications preferred.
• Able to interpret Electrical diagram and knowledge on instrumentation & Control.
• Fluent in both written and oral English.
• Have good discipline and work attitude.
• A good team player.

Working Location

• Changi Loyang