Service Technician

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in drilling solutions is seeking a skilled Service Technician. The role entails installing and testing equipment, providing instructions to customers, and maintaining high technical standards. The ideal candidate should demonstrate excellent technical skills, problem-solving abilities, and a strong commitment to customer service.

Qualifications

• Ability to work independently and manage service calls.
• Strong knowledge in the industry with diagnostic problem-solving skills.

Responsibilities

• Installing and testing products while providing customer instructions.
• Using diagnostic tools to troubleshoot and fix issues.
• Promoting company services while maintaining technical skills.

Skills

Technical skills

Customer service

Communication

Problem solving

Job description

Service Technician Job Description

We are looking for a technically skilled service technician to our businesses to perform system repairs. The service technician will install and test products and provide customers with instructions on the proper usage of the product. To be successful as a service technician, you should have excellent technical skills.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.

• Installing and testing products, equipment and providing instructions to customers on the proper usage of their product.

• Using diagnostic tools to identify issues and evaluating the available information.

• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.

• Promoting the company's services.

• Maintaining your technical skills.

Service Technician Requirements:

• The ability to work independently.

• Managing overtime on service calls with patience and not rushing the job.

• Excellent customer service and communication skills.

• The ability to diagnose and solve problems based on customers' nontechnical descriptions.

• Strong working knowledge in the industry.