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Service Technician

Ricoh (Singapore) Pte Ltd

Singapore

On-site

SGD 30,000 - 42,000

Full time

5 days ago
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Job summary

A leading company in the printing solutions industry is seeking a Technician to perform installation, repair, and preventive maintenance on multi-function devices. The ideal candidate should have relevant qualifications and interpersonal skills, with opportunities available for those with minimal experience. You will be responsible for technical support and ensuring customer satisfaction through timely service.

Qualifications

  • Valid driving license is an advantage.
  • Preferably with technical/hands-on experience in troubleshooting printers.
  • No relevant work experience required.
  • Good team player.

Responsibilities

  • Install, repair, and maintain multi-function devices.
  • Provide customer service and submit service data.
  • Diagnose technical problems and perform troubleshooting.

Skills

Interpersonal skills
Basic IT knowledge

Education

O Level or Nitec-Engineering (Electrical/Electronic/Mechatronic/Electromechanical)

Job description

Responsibilities:

  • To carry out installation, repair and preventive maintenance of customers’ multi-function devices (e.g. Multi Function Printer, Production Printing Printers and its related devices) including software application
  • To provide timely and active customer service
  • To record and submit all service data and reports as and when required
  • Problem analysis/diagnosis of users’ technical problems
  • Perform Connectivity setup & troubleshooting

Requirements:

  • Candidate must possess at least O Level/ a Nitec-Engineering (Electrical/Electronic/ Mechatronic/Electromechanical) or equivalent for Technician Level.
  • Valid driving license is an advantage.
  • Good interpersonal skills, and a good team player.
  • Possesses basic IT knowledge.
  • Preferably with technical/hands-on experiencein troubleshooting of monochrome and color printers will be an added advantage.
  • Candidates with no relevant work experience are welcome to apply.
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