Service Technician

SEA HERCULES CRANES PTE. LTD.; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

SEA HERCULES CRANES PTE. LTD. seeks a Service Engineer to inspect, repair and service crane systems on marine and offshore equipment with minimal supervision.

You will provide after-sales support, troubleshoot issues onsite or remotely, and prepare detailed service reports to ensure safety and regulatory compliance. Travel locally and overseas on short notice to client sites by boat or helicopter, log hours, and maintain service documentation for invoicing and records.

Qualifications

• Technical or vocational education relevant to marine/offshore industry.
• Minimum 2 years of experience in the marine/offshore industry.
• Crane maintenance and service experience.

Responsibilities

• Perform inspections, repairs, and servicing as assigned to maintain equipment.
• Deliver after-sales service and troubleshoot client issues onsite or remotely.
• Prepare detailed service reports and record findings.
• Travel locally and overseas on short notice for service delivery.
• Log work hours and ensure documentation for invoicing.

Skills

Independent work

Communication skills

Meticulous

Mechanical equipment

Education

Marine/offshore education

Job description

Job Summary

Carry out cranes' inspections, repairs, and servicing of marine/offshore equipment independently and with minimal supervision. Provide after-sales support, troubleshoot client issues onsite or remotely, prepare detailed service reports, and ensure compliance with safety and regulatory standards.

Responsibilities

• Perform inspections, repairs, and servicing as assigned by the Service Manager to maintain marine/offshore equipment functionality
• Deliver after-sales customer service by evaluating repairs, managing safety concerns, coordinating replacement parts, and maintaining documentation
• Troubleshoot and resolve client equipment breakdowns onsite or remotely to minimize downtime
• Independently service and repair equipment onsite with minimal supervision to meet client needs
• Communicate clearly and liaise with clients to provide updates and technical support
• Travel locally and overseas on short notice via boats or helicopters to client sites for service delivery
• Prepare detailed service reports and accurately record all findings and tasks performed onsite and offsite
• Log daily work hours and task descriptions on the standard Service Engineer Time Sheet for accurate tracking
• Ensure all service documents are signed and copies retained for invoicing and record-keeping purposes
• Attend training sessions, medical checks, and courses as assigned to maintain skills and compliance
• Adhere strictly to government regulations and company QSHE (quality, safety, health, and environmental) policies and procedures at all times
• Perform additional tasks as assigned by the supervisor to support team and operational goals

Required competencies and certifications

• Technical or vocational education relevant to marine/offshore industry
• Minimum 2 years of experience in the marine/offshore industry
• Crane Maintenance and Service Experience

Preferred competencies and qualifications

• Ability to work independently and collaboratively as a team player
• Strong communication skills to engage effectively with clients and team members
• Meticulous and resourceful approach to managing multiple tasks efficiently
• Experience working with mechanical equipment in marine/offshore contexts