Service Team Leader (Food and Beverage)

Delifrance Singapore Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Une entreprise de restauration bien établie recherche un gestionnaire d'établissement pour superviser les opérations quotidiennes. Le poste implique la gestion de l'équipe, la garantie d'une expérience client exceptionnelle, ainsi que la gestion efficace des ressources et de l'inventaire. Le candidat idéal sera un leader capable de favoriser un environnement de travail positif et collaboratif.

Qualifications

• Expérience dans la gestion des opérations de restaurant souhaitée.
• Capacité à former et à superviser les membres de l'équipe.
• Compétences en communication et en service à la clientèle nécessaires.

Responsibilities

• Assurer le bon fonctionnement des opérations de l'établissement.
• Fournir un service de nourriture et de boisson amical et efficace.
• Gérer l'inventaire et superviser les niveaux de stock.

Skills

Service à la clientèle

Gestion des opérations

Mentorat

Gestion de l'inventaire

Travail en équipe

Job description

5 days work week, 44 working hours per week

Multiple Locations - Paya Lebar, Punggol Central, Jurong East

· Ensure the smooth running of outlet operations, including effective inventory management, to create a seamless and enjoyable experience for guests and team members.

· Provide friendly and efficient food and beverage services, ensuring positive and memorable interactions that make each visit special.

· Keep customers informed about current and upcoming promotions, enhancing their experience.

· Ensure cleanliness and a pleasant atmosphere, creating an inviting environment for customers to enjoy their meals.

· Adhere to company policies, standard operating procedures (SOPs), and grooming guidelines.

· Timely communication of any repairs or maintenance required for equipment and fixtures to keep operations running smoothly.

· Ensure smooth and accurate ordering and billing, coordinating cashiering activities to uphold financial integrity.

· Train, mentor, and supervise team members, fostering a positive and efficient work environment that encourages professional growth and collaboration.

· Encourage a positive work environment and high morale among team members, promoting teamwork and collaboration.

· Monitor stock levels, oversee ordering, and ensure proper organization of supplies to maintain operational efficiency.

· Ensure accurate and timely reporting of daily sales and manage banking processes.

· Assist with any additional duties assigned by your supervisor or management, fostering a supportive team environment.