Service Support Technician (Power/Hand Tools)

Manpower Staffing Services (S) Pte Ltd - Head Office; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing service provider in Singapore is looking for a candidate to assist the Sales team by providing product demonstrations, on-site support, and manage equipment servicing. The ideal applicant should have a diploma in a technical field, 3 years of relevant experience, and be proficient with Microsoft Office. Flexibility in working hours is essential, including weekends and overtime.

Qualifications

• At least 3 years of hands-on experience in equipment servicing and repair.
• Possess a valid driver's license with a clean driving record.
• Willingness to work flexible hours, including weekends and overtime.

Responsibilities

• Assist the Sales team in conducting product demonstrations.
• Provide on-site support for new Technical Sales Specialists.
• Conduct proactive demonstrations of power and hand tools.

Skills

Equipment servicing and repair

Proficient in Microsoft Office

Administrative skills

Education

Diploma in a relevant technical discipline

Job description

Key Responsibilities:

• Assist the Sales team in conducting product demonstrations at customer sites.

• Provide on-site support for new Technical Sales Specialists during their initial onboarding phase, particularly during customer engagements.

• Participate in and support local sales team initiatives such as roadshows and marketing events.

• Conduct proactive demonstrations highlighting the operation, applications, and unique selling points of power and hand tools during events and roadshows.

• Promote Service Plus programs and offerings related to after-sales service during promotional activities.

• Assist in the setup of equipment, tools, collaterals, and other site-specific requirements before events.

• Perform repair and servicing of power and hand tools, including fault diagnosis.

• Document equipment symptoms, issues, and failure reports accurately.

• Handle administrative duties including the creation of job cards, invoices, quotations, and managing spare parts inventory.

Job Requirements:

• Minimum Diploma in a relevant technical discipline.

• At least 3 years of hands-on experience in equipment servicing and repair.

• Proficient in Microsoft Office applications (Word, Excel, etc.).

• Possess a valid driver’s license with a clean driving record.

• Sound knowledge of traffic laws and road safety regulations.

• Willingness to work flexible hours, including weekends and overtime when necessary.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423