- Position: Service Sales Engineer | Chiller Plant/HVAC/Airside | Up to $6000 gross
- Working hours: Monday to Friday | 8.30am to 5.30pm
- Location: Office in Boon Lay-Islandwide
- Salary: Up to $6000 (Basic + $1000 Transport allowance) + 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 -21 days Annual Leaves + Medical Benefits
- Duration: Permanent
- Industry: Refrigerating, Air-conditioning & Ventilation Machinery - MNC
Main Responsibilities
- Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customers
- Managing a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accounts
- Identifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customers
- Identifies potential opportunities with existing and new customers and update customers on Service Valued Added Offering
- Identify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationships
- Encourage customer growth and loyalty to the company through continuous support and customer assistance.
- Resolves customer complaints by investigating problems ; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.
- Organise regular Service Reviews with customers and Ops team on hot jobs and critical issues.
- Understands customers / Vertical Market Needs and determines pricing and selling strategies.
- Prepares and reviews contract terms and conditions
- Presents the proposal to the customer.
- Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.
- Other relevant duties as assigned
Requirements
- Bachelor\'s degree in engineering with at least 2 years’ relevant sales experience
- Knowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
- Have own vehicle for travelling
- Bilingual in English and Mandarin to speak with associates who can only speak mandarin
Email to joie@searchpersonnel.com.sg
Do visit www.facebook.com/search.personnel for more job listings.
***We DO NOT charge our candidates any referral fee nor bind them with any contract.***
Joie Chang
Deputy Consulting Director (APAC)
Reg no.: R2090601 | EA No: 13C6684