Service Sales Consultant

Time Type: Full time

Posted On: 15 Days Ago

Job Requisition ID: 20122987

Date Posted: 2025-01-26

Country: Singapore

Location: 8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

You will be responsible for achieving sales growth by developing, maintaining, and managing customer relationships and comprehensive account management.

Key Responsibilities

• Manage a portfolio of customers assigned.
• Build a strong rapport with customers and be the primary contact for customers’ inquiries.
• Support customers in OPEX planning on essential repairs and/or upgrades to keep their elevators and escalators safe, reliable, efficient, and up to date with the latest technologies and codes.
• Utilize Otis’ sales tools effectively to track opportunities, pipelines, and to forecast sales results.
• Conduct sales negotiations, close deals, and ensure timely payment.
• Collaborate with fellow team members, service field operations team, and other colleagues to ensure customers’ needs are promptly served.

Requirement

• Degree/Diploma in any discipline.
• Fresh Graduates are welcome to apply.
• Customer-centric and enjoy delighting customers.
• Strong presentation skills and able to articulate effectively to the expectations of customers.
• Team player, able to work in a fast, dynamic, and multicultural environment.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa, and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects, and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social, and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #BuildWhatsNext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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About Us

We go to great lengths to hire and develop the best people and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.