Service & Quality Technician

AKRONYM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A growing company is seeking a technician to service and maintain coffee machines. Responsibilities include repairs, inspections, and spare parts management. Ideal candidates are detail-oriented with a positive attitude and familiarity with office tools. An interest in coffee is a plus!

Qualifications

• Detail-oriented with ability to log information accurately.
• Familiar with basic office tools.
• Positive attitude and strong teamwork skills.

Responsibilities

• Servicing, upgrading, refurbishing and cleaning coffee machines.
• Performing machine inspections and diagnostics.
• Coordinating the receiving and dispatching of machines.

Skills

Attention to detail

Teamwork

Verbal communication

Tools

Microsoft Office

Google Drive

Slack

Zendesk

Shopify

Job description

Main Duties & Responsibilities

• Servicing, Upgrading, Refurbishing and Cleaning of Coffee and Coffee Related Machines such as Coffee Capsule Machine and other Morning related machines
• Peforming Machine Inspection, Diagnostic and Updating Simple Documentations such as Customer Details and Information to Arrival Checklist, Inspection Checklist and Bench Testing Report
• Coordinating the receiving, dispatching and tracking of Machines with Transporters(External) and Customer Service(Internal)
• Inbounding of Spare Parts such as Counting, Labelling and Proper Storage
• Ensuring the proper handling and storage of Machine Spare Parts
• Keeping and maintaining accurate records of all the Spare Parts Inventory
• Perform Monthly Spare Part Inventory Check
• Performing Spare Part Recovery and Fuctionality Testing before use

Qualifications/ Requirements

• Detail-oriented, able to correctly log information and adhere to repair standards
• Farmiliar with using basic Office tools such as Microsoft Office and Google Drive
• Positive and Constructive attitude in teamwork and good Verbal Communication
• Willing to learn and use other software tools such as Slack, Zendesk, Shopify

Physical Demands

• Able to stand at a workbench for extended periods
• Can work in close quarters with others
• Ability to stand, bend, and lift 30 pounds
• Comfortable with using a ladder

Good to have:

• An interest in Coffee and Coffee related things
• Working with industrial tools such as Pallet Jacks and Ladder
• An interest in solving problems, for both people and mechanical systems
• Comfortable with working in a dynamic work environment as we are a growing company!