Service Operations Lead

Connect Energy; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A marine manufacturing company in Singapore is seeking a SERVICE OPERATIONS LEAD to manage global service activities according to customer requirements. The ideal candidate will coordinate resources, handle project documentation, and oversee service administration. A degree in Engineering, excellent planning skills, and experience in technical fields like mechanics and control systems are required for this role. Fluency in English and readiness to travel overseas on short notice are also necessary.

Qualifications

• Degree in Engineering required.
• Strong planning and organizing skills essential.
• Familiarity with CRM systems needed.
• Experience in drive technology, mechanics, and control systems preferred.
• Fluency in English, both spoken and written is necessary.
• Experience with project planning tools is advantageous.
• Willingness to travel overseas at short notice.

Responsibilities

• Provide global service activities according to customer requests.
• Schedule plans for structured projects worldwide.
• Coordinate manpower and resources for service execution.
• Manage all project-related documentation.
• Handle administrative completion and billing of work.
• Monitor service email and manage the emergency phone.
• Attend service jobs as required.

Skills

Planning and organizing

CRM systems

Drive technology

Mechanics

Control systems

Fluent in English

Project planning tools

Education

Degree in Engineering

Job description

Connect Energy partners with a marine manufacturing company to look for a SERVICE OPERATIONS LEAD to join their team in Singapore

Responsibilities

• Provide global service activities according to customer requests and project requirements
• Scheduling plans so projects worldwide were structured
• Coordinate the required manpower materials, tools and resources for the execution of service activities
• Responsible for all the information documetation concerned the project (internal and external)
• Handling of the adminstrative completion and billing of work
• Monitor service email and holding emergency phone
• Attend service job

Requirements

• Degree in Engineering
• Good in planning and organizing
• Familiar with CRM systems
• Experience in drive technology, mechanics and control systems
• Fluent in English both spoken and written
• Experience in project planning tools
• Able to travel overseas within short notice