Service Manager

PrimusTech Pte. Ltd.; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

A leading company in mechanical engineering and systems integration is looking for a Service Manager in Singapore. This full-time hybrid role involves overseeing service operations, managing client engagements, and ensuring compliance with safety regulations. Ideal candidates will have strong managerial experience and relevant educational qualifications, with a focus on advancing service strategies in the building management domain.

Qualifications

• Experience in service management, project management, and client relationship management.
• Technical knowledge in mechanical engineering and systems integration.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily operations of the service team and manage client relationships.
• Coordinate maintenance and repair activities.
• Develop and implement service strategies and ensure compliance with safety standards.

Skills

Service management

Project management

Client relationship management

Technical knowledge in mechanical engineering

Leadership

Team management

Communication

Problem-solving

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Management

Related field degree

Job description

Company Description

PrimusTech Private Limited, based in Singapore, is a Master Systems Integrator (MSI) specializing in buildings and facilities. With in-house developed solutions like our Sirius+ framework, we provide Integrated Building Management Systems (IBMS) and Smart Facility Management Systems. Our award-winning team has over 25 years of experience in both public and private infrastructure projects. PrimusTech serves a diverse portfolio of clients, establishing us as a leader in mechanical engineering and systems integration.

Role Description

This is a full-time hybrid role for a Service Manager, located in Singapore. The Service Manager will oversee the daily operations of our service team, manage client relationships, coordinate maintenance and repair activities, and ensure successful project delivery. Responsibilities also include developing and implementing service strategies, troubleshooting technical issues, and ensuring regulatory compliance and safety standards are met.

Qualifications

• Experience in service management, project management, and client relationship management

• Technical knowledge in mechanical engineering, systems integration, and problem-solving

• Strong leadership, team management, and communication skills

• Ability to develop and implement service strategies and processes

• Understanding of regulatory compliance and safety standards

• Bachelor's degree in Engineering, Business Management, or a related field

• Experience with IBMS or Smart Facility Management Systems is a plus