Service Leader, Financial Accountant, Invoice to Cash - Receivables

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Service Leader, Financial Accountant, Invoice to Cash–Receivables, to join our team!

The Service Leader, Finance Shared Service Centre (“FSSC”) is responsible for supervising the Invoice to Cash–Receivables Section, and for the administration and production of that Section. The candidate must have a complete understanding of all accounts receivable operations, chart of accounts and be knowledgeable in Operations.

Key Areas:

• Staff Supervision
• Support Credit Department
• Prepare Reports
• Prepare Invoices

Core Functions / Responsibilities:

• Ensures accurate and timely preparation of all accounts receivable
• Ensures that accounts statement and follow up letters are mailed on a timely basis
• Controls by recording posting and balancing all advance deposit
• Timely clears AR Holding Area
• Sends AR confirmations per agreed timeline

Answers enquiries:

• Submits prompt and detailed response to all guest and management enquiries in regard to city ledger.
• Assists in Charge Back investigation

Staff Supervision:

• Ensures accuracy and completeness of work prepared by subordinates

Assists Financial Accountant III:

• Checks and approves debit notes for correctness and completeness
• Follow up on corrections and outstanding tasks

Supports and Assists the Credit Department:

• Assist the Credit Manager regarding delinquent accounts
• Works closely with the Credit Manager
• Ensures that the necessary information in regard to outstanding accounts is supplied to the Credit Manager
• Provides the Credit Manager with list of outstanding accounts

Monthly Duties:

• Balance all subsidiary accounts receivable ledgers
• Ensures all account receivable ledgers are prepared on time accurately
• Submits monthly Ageing report and all necessary reports
• Prepare Monthly Aging Report and other necessary reports
• Ensure reports are sent off on schedule date

Reports to the Management:

• Advises Manager – Invoice to Cash – Receivables of any discrepancy in the accounts receivable section

Others:

• Conducts day to day business and internal / external relations with the code of conduct in mind and on the basis of the Guiding Principles and in the spirit of a “Heartwarming Family”
• Carries out other special projects / tasks assigned by supervisors
• Wherever and whenever necessary, liaises with colleagues on aspects of the job which will be helpful to all concerned

Qualifications / Capabilities:

• At least 2 years' experience in Finance, ideally in a Shared Service environment
• A degree / diploma in Accountancy from a reputable institution, or ICCA in Accounting
• Strong written, oral and creative communication skills
• Ability to organise, prioritise, and multitask effectively
• Excellent organisational skills, and attention to detail