Service Engineer - Navigation

Kongsberg Gruppen; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A global technology leader seeks a Service Engineer to provide essential customer support for maritime navigation systems. The ideal candidate will possess technical expertise in engineering disciplines and demonstrate a strong customer-focused approach. This role offers opportunities for professional growth and the chance to work in an inclusive and innovative environment.

Benefits

Competitive pay and benefits

Professional development and career opportunities

Inspiring and safe work environment

Qualifications

• Experience on ship Navigation system is required.
• Experience in the maritime industry is preferred.
• Ability to work independently and travel on short notice.

Responsibilities

• Focus on customer support, commissioning, and service for navigation products.
• Generate service reports and maintain documentation.
• Assist the sales department with technical issues.

Skills

Cooperative skills

Communication skills

Result-oriented mindset

Problem-solving

Service-minded attitude

Education

Diploma or Degree in Electronics / Instrumentation / Mechanical Engineering

Job description

Our Global Customer Support team is seeking a Service Engineer to support our regional and worldwide customers. The ideal candidate will have extensive experience with both navigation and propulsion control systems. This role involves providing remote guidance and product support to our customers, as well as being part of a knowledge pool that offers back-end support to our field service team.

Innovate for a better world with us. Pro tech ting People and Planet drives every solution.

What you will be doing

Focus on customer support, commissioning, and service for the assigned Kongsberg Maritime Navigation K-Bridge/K-Nav product range, covering service activities in South-East Asia and maintaining strong relationships with existing clients.

Perform workshop tests and technical preparations, ensuring proper preparation, execution, and meeting performance standards at all times.

Generate service reports, update drawings, maintain the cable information database, and manage other relevant documentation.

Provide remote guidance and product support to customers, as well as backend support to the service team.

Assist the sales department with technical issues and handle pre- and post-work administrative tasks.

Undertake ad-hoc duties as assigned.

We think you should have

• Min. Diploma or Degree in Electronics / Instrumentation / Mechanical Engineering
• Experience on ship Navigation system
• Relevant working experience in maritime industry is preferred
• Must have excellent co-operative skills, good communication skills, result-oriented and self-motivated
• Meticulous & methodical approach to remote case handling.
• Self-driven attitude to find solutions to problems.
• Service minded with passion and patience for handling customers
• On-board system process knowledge, experience with Bridge systems
• Ability to work independently

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

This employment may require obtaining relevant statutory and government requirements and documentation essential for legal employment. Pre-employment medical check may be requested to ensure that the selected candidate is in good health and fit for the role's responsibilities, aligning with safety and health standards at KONGSBERG.

You are able to

Must have excellent cooperative and communication skills, be result-oriented, and self-motivated.

Possess a meticulous and methodical approach to remote case handling.

Demonstrate a self-driven attitude to find solutions to problems.

Exhibit a service-minded attitude with a passion and patience for handling customers.

Have on-board system process knowledge and experience with Bridge systems.

Ability to work independently and travel overseas on short notice.

Having experience on Automation/Steering system is an advantage.

An exciting and important position working for the world-leading supplier of maritime solutions

An inspiring and safe work environment

Professional development and career opportunities

Competitive pay and benefits

Where you will be working

Interested in knowing more? Contact Mr. Thomas Thura Myo

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 35 countries.

Our Global Customer Support division is responsible for Kongsberg Maritime's services, upgrades, and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30,000 installations, we ensure cost-efficient delivery of services, upgrades, and spare parts to secure availability and predictability for our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners, and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture, we nurture and ensure space for different perspectives and ideas. We are committed to maturing and improving our ability to utilize our diversity and culture of differences to create positive business results.