Service Engineer (Marine Engines)

FOCAL SEARCH PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

FOCAL SEARCH PTE. LTD. is seeking an on-site Field Service Engineer to support service activities for engines, turbochargers, and propulsion systems.

You will work with the Service Manager and Superintendent Engineer to address client interactions, schedule coordination, and technical guidance. The role requires at least 3 years in heavy equipment, maritime, or power plant environments, plus hands-on experience with mechanical and automation systems.

Qualifications

• Health and safety regulations awareness and compliance.
• Experience with engines, turbochargers, propulsion systems.
• 3+ years in heavy equipment, maritime, or power plant industries.
• Hands-on mechanical and automation systems experience.

Responsibilities

• Assist Service Manager and Superintendent Engineer with technical input for client interactions.
• Coordinate service schedules with project managers, sales, and customers to meet deadlines and specs.
• Provide training to staff and customers on procedures.
• Assist in warranty investigations and recommend solutions.
• Collect market and technical info from service engagements to support sales and improvements.
• Execute commissioning, maintenance, repairs, overhauls, and troubleshooting on engines and related systems.
• Plan service assignments by determining spare parts and validating procedures and tools.
• Perform Last Minute Risk Analysis and adhere to Health, Safety, and Environmental regulations.

Skills

Health & Safety

Engines (2/4-stroke)

Turbochargers

Propulsion systems

Mechanical systems

Automation systems

Troubleshooting

Commissioning

Field service

Job description

Responsibilities:

• Assist the Service Manager and Superintendent Engineer with technical input for client interactions such as appraisals, assessments, and post-service comments.
• Coordinate service schedules with internal project managers, sales associates, and customers to ensure that contractual deadlines and technical specifications are met.
• Provide training and education to staff and customers, ensuring that proper operational and maintenance procedures are understood and followed.
• Assist in warranty investigations by determining the sources of issues and generating warranty recommendations for headquarters.
• Proactively collect market and technical information from service engagements to support sales prospects and ongoing service improvement activities.
• Execute complex commissioning, standard maintenance, repairs, overhauls, and troubleshooting on engines, turbochargers, auxiliary systems, and related goods in accordance with established guidelines and technical documentation.
• Assist with technical planning for service assignments, such as determining spare part requirements, analyzing technical data (work procedures, drawings, material lists), and verifying tools and spares.
• Perform a Last Minute Risk Analysis before beginning work and closely adhere to company Health, Safety, and Environmental regulations, including the proper use of Personal Protective Equipment.
• As an on-site technical point of contact, coach and supervise less experienced technicians during maintenance, commissioning, troubleshooting, and performance testing duties.
• Analyze defects, decide corrective actions, and implement technical solutions on-site, conferring with the Superintendent Engineer as needed.
• Record and document technical findings, and provide high-quality service reports, condition photographs and spare parts advice in English while adhering to company standards and ISO documentation guidelines.
• Maintain constant communication with support offices to ensure service excellence and the effective completion of customer service contracts.
• Provide on-site support to workshops as needed, ensuring effective service delivery and technical difficulty resolution.

Requirements for the role:

• Strong understanding and commitment to health and safety regulations.
• Technical competence in important Product Center areas such as two- and four-stroke engines, turbochargers, propulsion systems, and on-site recovery.
• A minimum of three years of related experience, especially in the heavy equipment, maritime, or power plant industries.
• Practical experience with mechanical and automation systems, including troubleshooting, commissioning, and field service work.