Service Engineer (Marine)

FOCAL SEARCH PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A technical service provider is seeking a candidate based in Singapore for a role focused on assisting with technical inputs for client interactions, coordinating service schedules, and providing training. The ideal candidate will have a solid understanding of health and safety regulations, with at least three years of experience in heavy equipment or maritime sectors. Responsibilities include executing maintenance tasks and supervising less experienced technicians.

Qualifications

• Strong commitment to health and safety regulations.
• Minimum of three years of related experience in heavy equipment or maritime.
• Practical experience with mechanical and automation systems.

Responsibilities

• Assist with technical input for client interactions.
• Coordinate service schedules to meet contractual deadlines.
• Provide training and education on operational procedures.
• Execute complex maintenance and troubleshooting tasks.
• Coach and supervise less experienced technicians.

Skills

Health and safety regulations

Technical competence in engines and turbochargers

Field service work

Job description

Responsibilities:

• Assist the Service Manager and Superintendent Engineer with technical input for client interactions such as appraisals, assessments, and post-service comments.
• Coordinate service schedules with internal project managers, sales associates, and customers to ensure that contractual deadlines and technical specifications are met.
• Provide training and education to staff and customers, ensuring that proper operational and maintenance procedures are understood and followed.
• Assist in warranty investigations by determining the sources of issues and generating warranty recommendations for headquarters.
• Proactively collect market and technical information from service engagements to support sales prospects and ongoing service improvement activities.
• Execute complex commissioning, standard maintenance, repairs, overhauls, and troubleshooting on engines, turbochargers, auxiliary systems, and related goods in accordance with established guidelines and technical documentation.
• Assist with technical planning for service assignments, such as determining spare part requirements, analyzing technical data (work procedures, drawings, material lists), and verifying tools and spares.
• Perform a Last Minute Risk Analysis before beginning work and closely adhere to company Health, Safety, and Environmental regulations, including the proper use of Personal Protective Equipment.
• As an on-site technical point of contact, coach and supervise less experienced technicians during maintenance, commissioning, troubleshooting, and performance testing duties.
• Analyze defects, decide corrective actions, and implement technical solutions on-site, conferring with the Superintendent Engineer as needed.
• Record and document technical findings, and provide high-quality service reports, condition photographs, and spare parts advice in English while adhering to company standards and ISO documentation guidelines.
• Maintain constant communication with support offices to ensure service excellence and the effective completion of customer service contracts.
• Provide on-site support to workshops as needed, ensuring effective service delivery and technical difficulty resolution.

Requirements for the role:

• Strong understanding and commitment to health and safety regulations.
• Technical competence in important Product Center areas such as two- and four-stroke engines, turbochargers, propulsion systems, and on-site recovery.
• A minimum of three years of related experience, especially in the heavy equipment, maritime, or power plant industries.
• Practical experience with mechanical and automation systems, including troubleshooting, commissioning, and field service work.