Service Engineer (Fire Protection System)

What you will do:

Conducts complex preventive maintenance, repair, replacement, installation, and commissioning under minimal supervision. Interfaces directly with clients to ensure high levels of satisfaction. Manages assigned work to meet professional and efficient execution of time and customer satisfaction.

How you will do it:

• Carry out service, maintenance, commissioning, troubleshooting, installation, warranty repair, and any other specialist service on the complete range of JCI and other manufacturers' Marine Fire equipment

• Travel throughout South East Asia and other regions shore and offshore as required by the business in order to service the customer base

• Carry out service work to the highest possible standard in line with JCI policy & procedures and industry-recognized best practices

• Ensure service work is completed safely and efficiently at all times with minimum call back and warranty expense

• Ensure service reports are completed fully and to a good standard on completion of each service order or in cases where the duration of the work is in excess of one week, service reports must be submitted on a weekly basis

• During your day-to-day work in the field, actively identify and promote new/additional services, parts, and products to our customers and feedback either verbally or via your service report of potential opportunities to the relevant person in the service office

• Supervise subcontractors working on behalf of JCI

• Ensure that experience is passed on to the rest of the FLSP team through mentoring and training

• Maintain service vehicle and any other tools and/or equipment assigned to you in good condition

• Ensure the continued and sustainable growth of our maintenance base through customer relationship building with new and existing customers

• Ensure the highest standard of safety is maintained at any job site at all times including but not limited to JCI staff

• Perform any other duties from time to time, whether ad-hoc or otherwise

What we look for:

• Degree / Diploma / NITEC in Electrical or Electronics

• Preferred minimum 1 year experience in Fire Alarm / Fire Protection System

• Marine Fire products and systems knowledge

• Basic Electrical knowledge

• Health & Safety knowledge

• Willingness to work in shipyard

• Willing to learn new things & travel

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy