Service Engineer (Dealer Support / Hybrid / Heavy Machine / Aviation ) LT72

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a candidate to support dealer development and service quality in Singapore. The role involves planning trainings, managing dealer activities, and gathering feedback for product improvement. Candidates should have a Diploma and strong communication skills. Willingness to travel for business is expected.

Qualifications

• Diploma in a relevant field is required.
• Strong communication and interpersonal skills are essential.
• Must be adaptable and able to learn quickly.

Responsibilities

• Support the reporting Manager in dealer development activities.
• Plan and execute trainings for dealers on new products.
• Gather feedback for product improvement and manage dealer portal.

Skills

Good Communication

Interpersonal skills

Cross cultural sensitivity

Adaptability

Ability for fast learning

Education

Minimum Diploma Education Level

Job description

POSITION SUMMARY

Responsible to support the reporting Manager to plan and develop specific Dealer Support and Development Program to ensure Dealer service quality meets company standards to support business operations and new product launch.

Responsibilities

Dealer Development

• Support the reporting Manager to manage the dealer support and development activities such as plan & set up yearly development / enhancement program for specific dealers;
• Plan & execute trainings on new products to dealers;
• Prepare and review training materials;
• Plan and organize regional trainings to dealers base on training needs.

Dealer Support

• Support the reporting Manager to manage and oversee the services;
• Collaborate with other teams such as Parts Sales & Machine Sale to provide technical support and conduct field visits for troubleshooting and resolve issues;
• Gather feedbacks from both internal & external sources for product improvement;
• Manage Dealer portal to provide timely and accurate service information as Product Support Bulletin to share with dealers.

Requirements

• Minimum Diploma Education Level
• Good Communication and Interpersonal skills
• Cross cultural sensitivity
• Adaptability and Ability for fast learning
• Willing to travel for business need

HOW TO APPLY

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981