Service Engineer $4.5K #EAA

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the semiconductor industry seeks a technical support specialist to handle customer inquiries and resolutions effectively. The role entails providing ongoing technical assistance in cleanroom environments, ensuring high customer satisfaction while maintaining strong relationships. Candidates should have a diploma or degree in engineering, with at least 2 years of relevant experience.

Qualifications

• At least 2 years of relevant working experience in semiconductor and cleanroom environment.
• Must be able to work long hours in a cleanroom environment.

Responsibilities

• Provide technical support and resolution for customer inquiries and complaints.
• Set up, install, and troubleshoot semiconductor equipment at customer sites.
• Assist in technical training for customers on operations and maintenance.

Skills

Analytical skills

Interpersonal skills

Communication skills

Team player

Multi-tasking

Education

Diploma or Degree in Electrical/Electronics/Mechanical Engineering

Job description

Job Responsibilities:

• Attend to customer enquiries and complaints, including on-site calls.

• Recommend preventive measures and provide prompt and effective resolution to technical problems.

• Assist customers with prompt resolutions for any product or service issues.

• Responsible for setting up, installation and troubleshooting of semiconductor equipment at customer sites.

• Responsible for providing pre and post sales technical support to service and upgrade equipment.

• Assist in technical training for customers on setup, operations and maintenance.

• Build and maintain strong customer relationship.

Job Requirements:

• Diploma or Degree in Electrical/Electronics/Mechanical Engineering.

• At least 2 years of relevant working experience with knowledge in semiconductor and cleanroom environment.

• Good analytical and interpersonal skills.

• Strong communication skills.

• Good team player with ability to lead and multi-task.

• Must be able to work long hours in a cleanroom environment.

• Able to travel within short notice.

Aaron Teo Yiau Bing (CEI No. R1103712)
Contact Number: 6786 0100
Recruit Express Pte Ltd
EA Licence No. 99C4599

We regret that only shortlisted candidates will be contacted.