Service Engineer

dormakaba Singapore Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

dormakaba Singapore Pte Ltd is seeking a Service Engineer to join their dedicated team. This role involves providing customer support, performing installations and maintenance on their products, and ensuring effective delivery to clients. Candidates with a diploma in Engineering are encouraged to apply, as on-the-job training will be provided.

Benefits

Health insurance

Flexi-benefits

Long service award recognition

Learning and development opportunities

Team programs and activities

Qualifications

• Qualifications in Engineering or related fields are necessary.
• Possess a valid Singapore Class 3 Driving License.

Responsibilities

• Provide customer support and handle product inquiries with tact.
• Perform installations, preventive maintenance, and repairs.
• Offer aftersales solutions and training to customers.

Skills

Customer Service

Communication

Education

NITEC/Diploma in Engineering/Electrical/Mechanical/Computer-related

Job description

Service Engineer

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities! https://youtu.be/GATcN16lJWM

Role & Responsibilities

• Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.
• Perform on-site advice, installation, preventive maintenance and repairs of our Company products.
• Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.
• Proactive in informing customers of additional product and services we offer.
• Handle all essential resources, materials and equipments for effective and efficient delivery.

Key Competencies

• Good level of customer service experience.
• Good communication skills to enable interaction with internal and external customers.

Qualification:

• NITEC/ Diploma in Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.
• Candidates without prior working experience are welcome as on-the-job training will be provided.
• Possess a valid Singapore Class 3 Driving License (Manual).

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.

Access your career at dormakaba today!