Service Engineer

Lasertec Singapore Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology solutions company in Singapore is seeking an Engineer to provide technical support and maintenance for semiconductor-related inspection systems. The ideal candidate has a Diploma/Degree in Electronics or Mechatronics, over 3 years of experience in the semiconductor industry, and proficiency in Japanese. Responsibilities include troubleshooting, machine repairs, and project work.

Qualifications

• Work experience in a customer support environment.
• Over 3 years of experience in the semiconductor industry.
• Knowledge in laser and other instruments required.

Responsibilities

• Provide technical support to customers either on-site or remotely.
• Troubleshoot and repair machines at customer sites.
• Install new test machines and software upgrades.
• Work on projects such as creating manuals and SOPs.

Skills

Technical support

Troubleshooting

Machine maintenance

Interpersonal skills

Communication in Japanese

Education

Diploma/Degree in Electronics or Mechatronics

Tools

Microsoft Office Excel

Microsoft Office Word

Oscilloscope

Spectrum analyzer

Job description

Lasertec Corporation provides various inspection and measurement solutions based on its expertise in applied optical technologies. Guided by the corporate philosophy of “Inventing for your success, inventing for the future”, our specialisation is in semiconductor-related inspection systems, and we strive to achieve further growth in the semiconductor industry where innovations keep driving market growth, by developing perfectly fit products to meet customer needs ahead of others.

As a subsidiary, Lasertec Singapore supports our customers’ needs with maintenance service for the mask inspection machines.

We are currently seeking an Engineer to join our team.

In this role, your responsibilities are to:

• Provide technical support to customers either on-site or remotely.

• Troubleshoot and repair machines at customer site.

• Install new test machines and software upgrades.

• Work on projects such as creating manuals/SOPs etc.
  

This role requires you to:

• Have a Diploma/Degree in Electronics or Mechatronics or related qualifications.

• Have intermediate proficiency in Microsoft Office Excel, Words.

• Have work experience in a customer support environment.

• Have work experience in a semiconductor industry for more than 3 years.

• Have knowledge in laser, Oscilloscope/Spectrum analyzer/other instruments.

• Have proficiency in Japanese, both written and spoken, to communicate effectively with counterparts in Japan during weekly meetings, training sessions or troubleshooting instances.
  

We are looking for someone who

• Has strong interpersonal skills with good oral and written communication skills.

• Is able to travel overseas short notice.

• Is flexible to work on selected weekends and public holidays (Following PM schedule).

• Is self-driven in pursuing technical knowledge needed for the job.

• Is a hands-on problem solver, skilled in machine maintenance.