Service Engineer

SECUREX GS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading security systems company in Singapore is seeking an experienced service technician to install, maintain, and manage security systems at client sites. Candidates should possess a degree or diploma in Electrical/Electronic Engineering and have 3–5 years of relevant experience. Strong communication and problem-solving skills are essential. The role involves leading a team, addressing client needs, and ensuring project quality and timelines.

Qualifications

• 3–5 years of experience in a similar role or industry.
• Certificate holders in Security and Access Control System are encouraged to apply.
• Possession of a vehicle is preferred.

Responsibilities

• Install, test, commission, and maintain ELV and security systems.
• Address fault calls promptly and provide on-site technical support.
• Lead a team of service engineers/technicians, promoting continuous improvement.

Skills

Technical troubleshooting skills

Client communication

Problem-solving

Education

Degree or Diploma in Electrical/Electronic Engineering or Security Systems

Tools

Microsoft Office

Microsoft Project

Microsoft Teams

Job description

Requirements:

• Install, test, commission, and maintain ELV and security systems at various client sites
• Address fault calls promptly and provide on-site technical support
• Coordinate with sales, project teams, clients, and vendors to ensure smooth project implementation
• Oversee the full service and maintenance workflow, ensuring adherence to timelines and quality standards
• Lead a team of service engineers/technicians, promoting continuous improvement and accountability
• Manage multiple service and maintenance projects concurrently
• Conduct regular site inspections for safety and compliance with technical standards
• Prepare service documentation and reports for internal and client use
• Travel to project sites as required
• Build and maintain strong client relationships, ensuring service satisfaction and trust

Requirements:

• Degree, General Diploma, Polytechnic Diploma, or ITE Certificate in Electrical/Electronic Engineering or Security Systems
• Certificate holders in Security and Access Control System are also encouraged to apply
• 3–5 years of experience in a similar role or industry
• Proficient in Microsoft Office (Excel, Word, Outlook), Microsoft Project, and Microsoft Teams
• Possession of a vehicle is preferred
• Good problem-solving and technical troubleshooting skills
• Ability to communicate clearly with clients and internal teams
• Willingness to travel to project sites when required