Service Engineer

Otis Elevator Co.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Join Otis Elevator Co. as a Service Ops Leader in Singapore, where you'll manage a team focused on maintaining lifts and escalators. This role emphasizes customer satisfaction and team development, providing a dynamic environment for career growth. Be part of a global leader committed to safety, ethics, and quality.

Benefits

Employee Scholar Program

Unlimited career development opportunities

Qualifications

• Bachelor’s Degree or Diploma in engineering or relevant experience.
• Positive attitude and ability to work in a dynamic environment.
• Strong communication and people management skills.

Responsibilities

• Manage and lead a team of service technicians.
• Ensure reliable and prompt service to customers.
• Focus on the wellbeing and career development of the team.

Skills

Excellent communication

Interpersonal skills

People leadership

Customer centricity

Self-motivated

Education

Bachelor’s Degree or Diploma in engineering

Job description

time type Full time

posted on Posted 9 Days Ago

job requisition id 20129603

Date Posted:

2025-04-21

Date Posted:

2025-04-21

Country:

Singapore

Location:

8 Kallang Avenue #07-01/09 Aperia Tower 1, Singapore

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

You play a vital role in day-to-day operations to delight and support the success of our customers.

Key Responsibilities

• Manage a team of service technicians to provide maintenance service and other service needs on lifts and escalators.

• Develop and lead a motivated & productive team focusing on customer centricity.

• Ensure reliable and prompt service to customers to support the success of their business with minimised downtime on lifts and escalators in their premises.

• Lead by example on the three absolutes of Otis i.e. Safety, Ethics & Quality

• Responsible for the wellbeing and career development of team

Requirement

• Bachelor’s Degree or Diploma in any engineering discipline or relevant working experience as Service Ops leader in building industry

• Positive, self-motivated and enjoy working in a fast & dynamic multicultural work environment which offers unlimited career development opportunities.

• Excellent communication and interpersonal skills

• A people leader

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio .

You may recognize our products in some of the world ’ s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge .

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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About Us

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.