Service Engineer

Jobtailor; Singapore; On-site; SGD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive benefits plans

Flexible time off

Employee development programs

Job summary

Emerson is seeking an Engineering professional in Singapore to support marine product operations. This role includes troubleshooting, maintenance, and providing technical support to ensure high-quality service.

You will engage with customers to enhance system performance and deliver training presentations, all while fostering collaboration in a diverse work environment. Candidates should have at least 2 years of experience in the marine industry and a background in engineering.

Qualifications

• Minimum of 2 years of working experience in the marine industry.
• Strong interpersonal and communication skills.
• Willingness to travel for work assignments.

Responsibilities

• Provide troubleshooting, maintenance, and repair of marine products.
• Conduct commissioning, testing, and preventive maintenance.
• Deliver technical training and presentations to customers.

Skills

Analytical skills

Problem-solving skills

Interpersonal skills

Communication skills

Customer-focused approach

Education

Diploma/Bachelor's Degree in Engineering

Tools

Hydraulic systems

Industrial communication protocols

Job description

Job Summary

If you are an Engineering professional looking for an opportunity to grow your career: this role offers the chance to support and service Emerson’s marine product portfolio while working closely with customers across diverse environments. You will contribute to reliable operations through commissioning, maintenance, and technical support, while building strong relationships and delivering high-quality service aligned with Emerson’s values of innovation, integrity, collaboration, and inclusion.

In This Role, Your Responsibilities Will Be:

• Provide customer-focused service, including troubleshooting, maintenance, and repair of Emerson marine products
• Perform on-site activities such as commissioning, testing, and preventive maintenance to ensure optimal system performance
• Prepare timely, accurate, and complete service reports in line with established standards
• Deliver technical training and presentations to customers and internal teams to build product understanding and capability
• Offer remote technical support via phone and email for both new and existing customers
• Partner with sales teams to support technical discussions, customer meetings, and onboard surveys
• Manage pre- and post-service administrative activities to ensure smooth execution and documentation

Who You Are:

You prepare content for communication that is impactful. You stay aligned with your goals and stay productive. You keep in touch with customers.

For This Role, You Will Need:

• Minimum of 2 years of working experience in the marine industry, working onboard vessels or offshore installations.
• Good analytical & solving skills coupled with minimum sales/marketing skills.
• Strong interpersonal & communication skills, especially influencing skills.
• A collaborative mindset and a customer-focused approach to service delivery.
• Willingness and flexibility to travel, including frequent or short-notice assignments when required
• Working knowledge and hands-on experience on hydraulic systems and their applications
• Familiarity with industrial communication protocols and networking concepts (such as Modbus, P-NET, TCP/IP, and Ethernet)

Preferred Qualifications That Set You Apart:

• Diploma/Bachelor\'s Degree or equivalent in Electrical/Electronics/Mechanical Engineering or any related field.

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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Why Emerson

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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