Service Deployment Engineer

ASIAPAC TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in IT services is looking for a Deployment Specialist to manage the implementation and support of IT systems. In this role, you will coordinate and execute projects while ensuring compliance with standards and regulations. Your experience in IT infrastructure and strong communication skills will be vital for success.

Qualifications

• Proven experience in IT deployment and project management.
• Project management certification (e.g., PMP) is a plus.
• Familiarity with security and compliance standards (e.g., GDPR, HIPAA) is a plus.

Responsibilities

• Plan, coordinate, and execute deployment of IT services and solutions.
• Create and maintain documentation of deployment processes.
• Provide training and support to end-users and IT staff.

Skills

Problem-solving

Troubleshooting

Communication

Interpersonal skills

Education

Diploma or equivalent

Job description

Job Responsibilities

• Plan, coordinate, and execute the deployment of IT services, systems, and solutions, ensuring that deployment projects are completed on time and meet quality standards.
• Possess in-depth knowledge of the organization's IT infrastructure, systems, and software, and stay updated on the latest technology trends and advancements.
• Manage deployment projects, including defining project scopes, setting objectives, allocating resources, and monitoring progress. Ensure projects are executed efficiently and within budget.
• Create and maintain comprehensive documentation related to deployment processes, configurations, and procedures to ensure consistency and support future maintenance.
• Provide training and support to end-users and IT staff, ensuring they understand how to use and maintain newly deployed services.
• Address and resolve technical issues and challenges that may arise during deployment, offering timely and effective solutions.
• Ensure that deployed services adhere to security protocols, data privacy regulations, and compliance standards.
• Identify opportunities for process improvements and efficiencies in service deployment and suggest enhancements to existing systems and procedures.
• Delivery and collection of equipment between office and work sites using company vehicle.

Job Requirements:-

• Diploma or equivalent.
• Proven experience in IT deployment and project management.
• Proficiency in IT infrastructure, software, and systems.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Project management certification (e.g., PMP) is a plus.
• Familiarity with security and compliance standards (e.g., GDPR, HIPAA) is a plus.
• Ability to work well in a team and collaborate effectively with cross-functional groups.
• As driving of company’s vehicle might be needed, holding of a valid Class 3/3A driving licence or equivalent will be an added advantage