Service Crew / Waiter / Waitress

BUNGA TELANG RESTAURANT PTE. LTD.; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

Join a vibrant and energetic team at a forward-thinking restaurant where customer satisfaction is the top priority. As a vital part of our service crew, you will create a welcoming atmosphere for guests, ensuring their dining experience is exceptional. From greeting customers and taking orders to serving delicious meals and maintaining a clean environment, every role is crucial. With no prior experience required, we offer comprehensive training to help you thrive in a fast-paced setting. Enjoy staff benefits, including meals and discounts, while developing your career in the exciting F&B industry. If you have a passion for service and a positive attitude, this is the perfect opportunity for you.

Benefits

Medical and insurance benefits

Staff discount

Good career development

Staff meals provided

Qualifications

• Good communication skills; reliable and punctual.
• Ability to stand for long hours and work in fast-paced environments.

Responsibilities

• Greeting guests warmly and providing menus.
• Accurately taking food and beverage orders.
• Delivering meals and beverages to customers' tables.

Skills

Customer Service

Communication Skills

Team Collaboration

Ability to Upsell

Education

Non-executive specialised in F&B services

Job description

Job Descriptions:

• Customer Service: Greeting guests warmly, providing menus, and explaining daily specials. Ensuring that customers feel welcomed and attended to throughout their dining experience.
• Order Taking: Accurately taking food and beverage orders from customers and communicating them clearly to the kitchen and bar staff.
• Serving Food and Drinks: Delivering meals and beverages to customers' tables in a timely manner, ensuring proper presentation and quality.
• Table Maintenance: Assisting in keeping tables clean and organised, including clearing away used dishes, resetting tables, and ensuring that utensils and condiments are stocked.
• Menu Knowledge: Familiarising oneself with the restaurant’s menu, including ingredients and preparation methods, to answer customer questions and provide recommendations.
• Handling Payments: Processing customer payments, including cash and credit transactions, and providing receipts. Ensuring accurate billing and handling any discrepancies.
• Communication: Collaborating with kitchen and bar staff to ensure smooth service, relaying special requests or dietary restrictions, and addressing any customer concerns promptly.
• Assisting in Cleanliness: Maintaining overall cleanliness in the dining area, including sweeping and mopping floors, cleaning tables, and organising service areas.
• Adhering to Safety Protocols: Following health and safety guidelines to ensure food safety and cleanliness, including the proper handling of food and drinks.
• Team Collaboration: Working effectively as part of a team, supporting fellow crew members during busy shifts, and contributing to a positive work environment.
Upselling: Encouraging customers to try additional menu items, appetisers, desserts, or drinks to enhance their dining experience and increase sales

Job Requirements:

• Non-executive specialised in F&B services or equivalent.
• No experience needed; training will be provided.
• Ability to stand for long hours and work in fast-paced environments.
• Good communication skills; reliable and punctual.
• Enthusiastic and keen to learn.
• Good attitude.
• Able to create a warm and friendly atmosphere.
• Full of energy and spirit.
• Able to work on weekends and public holidays; working hours may vary according to opening hours.
Weekly rotation

Staff Benefits:

• Medical and insurance benefits
• Staff discount
• Good career development
• Staff meals provided