Service Crew/ Senior/Lead Service Crew

Lux Gourmet Pte Ltd; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

Elephant Grounds in Singapore is seeking a Service Crew member to welcome guests, take orders, and ensure a warm, efficient guest experience.

Join our award-winning café culture and contribute to a fast-paced, teamwork-driven environment; prior café experience is preferred.

Salary will be commensurate with qualifications and experience; applicants should be able to work weekends and public holidays.

Qualifications

• Experience in café or casual dining preferred.
• Ability to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Flexible hours including weekends and public holidays.

Responsibilities

• Welcome, seat, and serve customers with a friendly attitude.
• Guide customers through the menu, take accurate orders, and make recommendations.
• Serve food and beverages in a timely manner.
• Maintain cleanliness of tables and dining area.
• Handle payments and customer inquiries.
• Support opening/closing duties and team operation.

Skills

Customer service

Communication

Multitasking

Team player

Flexibility

Job description

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a Service Crew member who brings warmth, attentiveness, and efficiency to the guest experience.

Job Responsibilities

• Welcome, seat, and serve customers with a friendly attitude.

• Guide customers through the menu, take accurate orders, and make recommendations.

• Serve food and beverages in a timely manner.

• Maintain cleanliness of tables and dining area.

• Handle payments and customer inquiries.

• Support opening/closing duties and team operation.

Job Requirement

• Prior café, brunch or bistromodern casual dining settings experience preferred.

• Ability to multi-task efficiently while working in fast-paced environment.

• Strong communication and interpersonal skills.

• Positive attitude and willingness to learn.

• Ability to work flexible hours/shift, including weekends and public holidays.

Salary will be commensurate with your qualifications and relevant working experience.