Service Crew (Part Time)

RITZ APPLE STRUDEL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A bakery company in Singapore is looking for energetic individuals for a customer service role. The position involves greeting customers, managing orders, and ensuring cleanliness while adhering to food safety standards. Candidates should have good English communication skills and a positive attitude. Flexibility in shifts, including weekends and public holidays, is required. Pay starts at $10/hr on weekdays and $11/hr on weekends with commission based on performance.

Benefits

Staff Discount

Qualifications

• Good command of English (written and spoken) & communication skills.
• Positive attitude, ability to work under pressure and in a fast-paced environment.
• Good team player and self-motivated.
• Flexibility in working shifts, including weekends & Public Holidays.

Responsibilities

• Greeting customers and providing menu recommendations.
• Handling customer inquiries, concerns, and feedback.
• Serving food and beverages promptly and accurately.
• Maintaining cleanliness and organization of showcase display.
• Processing payment transactions accurately.
• Staying informed about menu items and upselling additional items.

Job description

Job Description

Customer Service:

• Greeting customers, taking orders, and providing menu recommendations in a friendly & efficient manner.
• Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

Order Processing: Serving food and beverages promptly and accurately, ensuring customer satisfaction.

Cleanliness:

• Maintaining a clean and organized showcase display to appeal to customers
• Adhering to food safety and hygiene standards.

Payment Processing: Handling and process payment transactions accurately.

Product Knowledge: Staying informed about the menu items, including ingredients and preparation methods.

Upselling and Promotion: Recommending additional items or promotions to enhance the customer experience, upselling to increase revenue.

Requirements

• Good command of English (written and spoken) & communication skills.
• Positive attitude and ability to work under pressure and fast-paced environment.
• Good team player and self-motivated.
• With or without experiences are welcome to apply.
• Flexibility in working shifts, including weekends & Public Holidays
• Staff Discount
• Weekday - $10/hr and with commission depending on performance
• Weekend $11/hr and with commission depending on performance