Service Crew (Entertainment)

Talentvis; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector is looking for a Customer Service professional to ensure guest satisfaction through various support tasks. This role involves welcoming guests, handling orders, and ensuring room cleanliness among other responsibilities. A minimum of one year of experience is required for consideration.

Benefits

Performance bonus

Year-end bonus

Transport allowance

Qualifications

• Minimum 1 year of experience in a customer service role.

Responsibilities

• Welcome and guide guests to their rooms.
• Take food and drink orders and serve them.
• Check and prepare rooms before use, clean and sanitize.
• Prepare bills and process payments.
• Refill supplies and assist with opening/closing routines.
• Ensure guests follow house rules.

Skills

Customer Service

Communication

Problem Solving

Job description

Salary Range : Up to $2800
Working Hours : Shift Work
Transport Allowance: Provided if the shift ends after 12:00 AM
Benefits : Performance bonus and year-end bonus based on individual and company performance
Minimum 1 year of experience

1. Customer Service
– Welcome and guide guests to their rooms
– Handle guest questions, requests, and feedback

2. Order Taking & Serving
– Take food and drink orders (room or counter)
– Serve orders and clear tables after use

3. Room Setup & Cleanliness
– Check and prepare rooms before use
– Clean and sanitize equipment, report any issues

4. Billing & Payment
– Prepare bills and process payments
– Handle discounts, promotions, or memberships

5. General Support
– Refill supplies (e.g., tissues, utensils)
– Help with opening/closing routines
– Work closely with kitchen and bar staff

6. Safety & Conduct
– Ensure guests follow house rules
– Inform management if any issues arise

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [e-mail] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Edwin Kuang Weijie l EA Personnel No: R24122863