Service Crew

VT RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading F&B provider in Singapore is seeking a dedicated service staff member. Responsibilities include customer interaction, order processing, and maintaining a clean service area. Ideal candidates should possess strong communication skills and a positive attitude. Previous experience in food and beverage is preferred but not mandatory. Weekend and holiday availability is essential.

Qualifications

• Previous experience in F&B preferred (but not mandatory).
• Good communication and teamwork skills.
• Able to work weekends, public holidays, and shift hours.

Responsibilities

• Check with Manager or Supervisor to discuss day’s specials and updates.
• Coordinate with Kitchen staff for efficient communication.
• Interact with and serve food and beverage guests.
• Maintain a clean and organized dining area.

Skills

Customer service

Communication

Teamwork

Job description

• Check with Manager or Supervisor to discuss the day’s specials, promotions, new items and any important updates.

• Coordinate with Kitchen staff to ensure communication is clear and efficient.

• Communicate issues (if any) or observations from the day to the manager or supervisor.

• Conduct a brief end-of-day meeting if needed to address any immediate concerns or feedback. Before leaving the premise, check all enclosed areas.

• Contribute to customer service over various platforms.

• Cultivate productivity and innovative mindset.

• Demonstrate the service vision.

• Always pay close attention to customers and respond to them immediately.

• Follow food and beverage safety and hygiene policies and procedures.

• Implement operations for service excellence.

• Interact with and serve food and beverage guests.

• Maintain food and beverage production and service environment.

• Prepare for service (mise en place).

• Process payments.

• Project a positive and professional image.

• Provide counter/take-away service.

• Respond to service challenges.

• Solve problems and make decisions at operations level.

• Use essential features of a computer.

• Use primary functions and applications of a tablet compute

• Greet customers upon arrival

• Answer any questions the customers might have

• Take orders with accuracy

• Repeat orders to customers to ensure they are correct

• Check with customers to ensure their overall satisfaction

• Maintain a clean, sanitary, and organized dining room and service area

• Complete all side work at end of shift

• Comply with all health and food safety regulations at all times

Job Requirements:

Previous experience in F&B preferred (but not mandatory)

Good communication and teamwork skills

Able to work weekends, public holidays, and shift hours

Positive attitude, well-groomed, and customer-oriented