Service Crew

BURNT ENDS RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading restaurant in Singapore is seeking customer service staff to ensure smooth daily operations and provide excellent service to guests. No prior experience is required as training will be provided, making this an ideal opportunity for those looking to enter the F&B industry. Successful candidates will possess effective communication skills and a strong service-focused attitude, contributing to a high-quality dining experience.

Qualifications

• No experience needed, training will be provided.
• No minimum certification required.
• Personable, charming and outgoing personality.

Responsibilities

• Provide customer service according to standards.
• Assist in daily service operations and cashier duties.
• Handle guest complaints and maintain cleanliness.

Skills

Communication in English

Personable and Charming

Strong Service Attitude

Job description

JOB RESPONSIBILITIES:

• Customer service according to procedures and standards.
• Assisting and ensure a smooth daily service operations (opening and closing of outlet, taking orders, table setting, cleaning outlet etc.)
• To ensure that all pre-opening duties are completed on daily basis.
• Basic cashiering duties.
• To provide service according to procedures and standards established by the F&B department.
• To handle the beverages.
• To be familiar with all items on the menu. In this respect, you must have knowledge of all recipes, drink list, wine list and methods of preparation and preparation time.
• To recommend and promote all items on the menu or specials to guests.
• To handle guest complaints and feedbacks effectively and communicate to the immediate supervisor for follow up.
• To maintain a high standard of personal hygiene, appearance and deportment at all times.
• To clean up section area after service and maintain cleanliness of the area.
• Coordinate with the stewards, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Maintains the table culture and ambience at all times.
• To perform other related duties as required by the manager.
  
  Requirements:
• No experience needed, training will be provided.
• No min cert required
• Ability to communicate effectively in English.
• Personable, charming and outgoing personality, with a strong service-attitude.
• 5 days work week