Service Coordinator

Responsibilities:

• Oversee daily operations to assist sales teams, such as order acknowledgment, quotation processing, purchase orders, sales orders, etc.
• To communicate and arrange for the delivery of a customer's request
• To give current clients excellent support and customer care.
• Respond to phone calls and in-person inquiries
• General administrative sales tasks
• Any other ad hoc duties that the management and manager delegate

Qualifications:

• GCE "O" or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
• Having experience with Oracle SAP is advantageous.
• Have a positive work ethic and a strong sense of accountability.
• Resourceful and capable of working on their own in a hectic setting
• Fluency in both Mandarin and English is necessary for this role as it will involve communicating with clients who speak Mandarin.
• Self-reliant, mature, and prepared to work with little direction
• Needs to be upbeat and proactive in problem-solving
• Able to begin work right away or on short notice is an advantage