Service Captain | Tanjong Beach Club

TANJONG BEACH CLUB PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A popular beachside restaurant and bar in Singapore is seeking enthusiastic service staff to enhance guest experiences. The role requires building relationships, serving food and drinks, and ensuring satisfaction through proactive service. Ideal candidates should have excellent communication skills and a passion for hospitality. Join a dynamic team in a vibrant environment with a defined career growth plan and attractive benefits.

Benefits

Medical and insurance coverage

Employee dining discounts

Monthly sales incentives

Sabbaticals for long service

Qualifications

• Ability to build and maintain relationships with guests.
• Extensive product knowledge for up-selling.
• Willingness to improve procedures.

Responsibilities

• Serve food and drinks to guests.
• Ensure guest satisfaction by proactive service.
• Identify opportunities to enhance guest experience.

Skills

Customer service

Communication

Proactive service

Up-selling

Job description

Tanjong Beach Club is a surfside restaurant, bar and club, all in one; on Singapore’s best strip of sand. With panoramic views of the sea, Tanjong Beach Club is an urban getaway serving fresh coastal cuisine and artisanal cocktails, over sprawling poolside daybeds and indoor dining spaces.

Tanjong Beach Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought‑leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in‑house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day‑to‑day service.

You’ll be in charge of:

• Building and maintaining relationships with guests
• Order taking & menu description
• Up‑selling products based on your extensive product knowledge
• Serving of food and drinks to guests
• Ensuring guest satisfaction by being proactive in service operations
• Improving procedures and systems

What to expect:

• Direct transport in to restaurant from Harbourfront MRT
• 5 day work week
• Join a dynamic, young and fun loving service team
• Amazing daily views of Singapore's most idyllic stretch of beach
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever‑curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long‑service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.