Service Captain for New Outlet

Burnt Ends Restaurant Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A modern barbecue restaurant in Singapore is seeking passionate individuals for their new outlet in Jewel. The role involves assisting in daily operations, ensuring customer satisfaction, and supervising staff. Candidates should have 2-3 years of F&B service experience and strong communication skills. This position offers a 5-day work week with competitive benefits, including medical and dental coverage.

Benefits

Medical insurance

Dental coverage

Monthly incentives

Annual performance bonus

Strong growth opportunities

12 days Annual leave

1.5x OT pay

Qualifications

• 2-3 years of F&B service experience required.
• No formal certification required.
• Ability to work independently and as part of a team.

Responsibilities

• Assist in daily restaurant operations.
• Ensure customer satisfaction and handle complaints.
• Supervise and train service staff.

Skills

Strong public relations skills

Good communication skills

Teamwork

Job description

Come Join the Burnt Ends Hospitality Group!
Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore’s Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

We’re now growing and opening a brand new outlet in Jewel! As we expand, we’re looking for passionate, service-driven individuals to join our opening team and help us bring the Burnt Ends experience to a new location.

Job Responsibilities:

• Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant

• Ensure customers have a pleasant and memorable dining experience

• Constantly obtain customer feedback during operations to ensure satisfaction

• Monitor setup, maintenance, cleanliness and safety of dining areas

• Perform duties like ordering, serving, clearing and setting of tables

• Promote sales and be familiar with promotions and menu

• Attend to customer complaints (if any)

• To handle cashiering duties

• Assist to upsell promotions

• Constantly motivate & cultivate a team spirit in the restaurant

• Maintains utmost service standards and discipline/grooming among the service staff

• Supervise and train the service staff to restaurant standards of excellence

• Adhere to company’s standard operating procedures

• Required to act as Manager on Duty in absence of the Managers & Supervisors

• Any other appropriate duties and responsibilities as assigned

Job Requirements:

• Possess 2-3 years of F&B service experience

• No cert required.

• Strong public relations skills

• Possess good communication & interpersonal skills.

• Able to work independently and as a team.

• 5 day work week (44 hours per week)

• Only Singaporeans and Permanent Residents need apply

Benefits:

• Medical insurance

• Dental coverage

• Monthly incentives

• Annual performance bonus

• Strong growth and development opportunities

• 12 days Annual leave + 1 day Birthday leave

• 1.5x OT pay for hours worked beyond 44/week
  

If you’re passionate about food, love working with a great team, and want to be part of something new and exciting, we’d love to meet you! Apply now and be part of our new opening!