Service Associate - Housekeeping (Room Attendant)

Shangri-La Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Shangri-La Singapore is seeking a dedicated Room Attendant to join their team. With a focus on providing top-notch service in a tranquil environment, you will be responsible for maintaining the cleanliness and presentation of guest rooms and public areas. Aiming to enhance guest satisfaction, your role will involve a range of tasks from sanitizing bathrooms to ensuring amenities are well stocked.

Qualifications

• Minimum 1 year experience in a similar capacity in an international class hotel.

Responsibilities

• Dusting and wiping all surfaces including furniture, fixtures, and windows.
• Cleaning and sanitizing bathrooms.
• Replenishing toiletries, towels, and other supplies.
• Ensuring rooms are ready for check-in.

Skills

Attention to detail

Cleaning and sanitization

Time management

Job description

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for Room Attendantto join our team!

• Dusting and wiping all surfaces, including furniture, fixtures, and windows.
• Cleaning and sanitizing bathrooms (toilets, showers, sinks, mirrors).
• Replenishing toiletries, towels, and other supplies.
• Emptying trash bins in rooms and bathrooms.
• Ensuring rooms are properly set up before check-in (e.g., arranging amenities, ensuring lights and air-conditioning work, etc.).
• Reporting any damages or maintenance needs (like broken furniture, plumbing issues) to management.
• Keeping the hotel lobby, hallways, and other public spaces clean and presentable.

• Minimum 1 year experience in a similar capacity in an international class hotel