Service Advisor

TRIANGLE AUTO PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading auto service company in Singapore is seeking a customer service representative. You will attend to customers, handle quotations and invoices, and maintain accurate records. This role requires excellent communication skills and teamwork to ensure customer satisfaction and service efficiency.

Qualifications

• 1 year or more of relevant experience.
• Ability to provide quality service professionally.
• Strong teamwork and responsibility for customer interactions.

Responsibilities

• Attend to customers and handle incoming phone calls.
• Create quotations and advise on repairs.
• Invoice customers and maintain records.

Skills

Customer Service

Communication

Teamwork

Education

Secondary School education

Job description

Job Description

• Attend to customers at the frontline and handle all incoming phone calls.
• Create quotations for customer repairs and advise accordingly.
• Translate customer-reported problems into actionable work orders for technicians.
• Invoice customers and collect payments for services rendered.
• Maintain customer records and enter data into computer databases.

Requirements

• Provide simplified and quality services to all customers professionally.
• Work closely as a team to fill any possible gaps.
• Take responsibility for all customer interactions and strive for continuous improvement.

Qualifications

• Secondary School education.
• 1 year or more of relevant experience.

Must be willing to work in Tuas.

Please state your current and expected salary, notice period, and reason for leaving.

We regret that only shortlisted candidates will be notified.