Senoir/ Spa Therapist

RAFFLES SENTOSA SINGAPORE; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A luxury wellness resort in Singapore is seeking a Spa Therapist to deliver exceptional spa treatments and maintain a high standard of guest experience. Responsibilities include performing various therapies, ensuring cleanliness, and collaborating with the wellness team. The ideal candidate has recognized certifications, at least 2 years of relevant experience, and strong communication skills. This role demands flexibility with working hours including weekends.

Qualifications

• Minimum 2 years of experience as a spa therapist in a luxury environment.
• Expertise in various spa treatments and knowledge of anatomy and physiology.
• Flexible with working days and hours including weekends and public holidays.

Responsibilities

• Perform a variety of treatments including massages and facials.
• Ensure cleanliness and hygiene of treatment rooms.
• Provide exceptional guest experience and follow up for satisfaction.

Skills

Massage therapy

Beauty therapy

Strong interpersonal skills

Communication skills

Education

Recognised certifications in massage therapy or related fields

Job description

JOB SUMMARY

Reporting to the Director of Wellness , the Spa Therapist will deliver exceptional spa treatments, ensuring a luxurious and rejuvenating experience for the guests. This role involves providing a range of spa therapies, maintaining a serene and professional atmosphere, and upholding the highest standards of guest experience and care.

WHAT YOU WILL BE DOING :

Spa Treatments

• Perform a variety of treatments, including massages, facials, body scrubs, wraps, and other spa services tailored to guest needs.
• Maintain a deep understanding of various therapies and recommend appropriate treatments based on client preferences and concerns.

Guest Experience & Care

• Provide an exceptional guest experience, ensuring every interaction is professional, warm, and personalized.
• Follow up post-treatment to ensure guest satisfaction and provide product or service recommendations.

Operational Support

• Prepare treatment rooms before and after each session, ensuring cleanliness, hygiene, and readiness at all times.
• Monitor and maintain spa supplies and equipment, reporting needs to the relevant team.
• Adhere to all safety and sanitation protocols to maintain a high standard of cleanliness.

Team Collaboration

• Collaborate with the wellness and operations teams to create a seamless and elevated experience for guests.
• Participate in training sessions and team meetings to enhance skills and align with the hotel’s standards.
• Observe all brand/operating standards and/or LQA.
• Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to reporting manager immediately.
• Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.
• Perform any other duties and responsibilities that may be assigned.

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Recognised certifications in massage therapy, beauty therapy, or related fields are required.
• Minimum 2 years of experience as a spa therapist, preferably in a luxury spa or wellness environment
• Expertise in various spa treatments with strong technical skills and knowledge of anatomy and physiology
• Strong interpersonal and communication skills, with a guest-centric approach
• Has a polished and professional demeanor with a commitment to delivering exceptional service
• Flexible with working days and hours including weekends and public holidays