Senior Wintel Engineer

Lenovo PCCW Solutions; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled System Administrator with extensive experience in Windows Server and Active Directory management. This role involves troubleshooting, configuring Microsoft clusters, and operating in Azure environments. You will take ownership of system administration tasks, manage server patching, and ensure high availability of services. The ideal candidate will possess strong problem-solving skills and a customer-focused mindset. Join a dynamic team where your expertise will contribute to innovative solutions and operational excellence in a collaborative environment.

Qualifications

• 5-8 years of system administration experience is essential.
• Must have good communication and interpersonal skills.
• Preferably certified in MCSE or VMware.

Responsibilities

• Administer and troubleshoot Windows servers and Active Directory.
• Manage and resolve assigned tickets within SLA.
• Collaborate with team members and mentor junior engineers.

Skills

Windows Server Administration

Active Directory

Troubleshooting Skills

Microsoft Cluster Configuration

VMware ESX

Azure Operations

PowerShell

LDAP Management

Kerberos Authentication

ITIL Process Understanding

Education

Graduate in Engineering

Diploma in Computers

Tools

SCCM

WSUS

FTP/SFTP

Azure

VMware Virtual Center

Job description

• Administration and troubleshooting of Windows Servers (Preferably Windows 2008 R2, Windows 2012, Windows server 2003).
• Able to Install of windows servers and has good troubleshooting skills for Wintel systems, knowledge in hardening and securing of Wintel systems.
• Advanced level of Administration of Windows server with active directory, DNS, DHCP and High Availability.
• Understanding of RAID, pros and cons of various RAID levels and decision making on the same in a given situation.
• Microsoft cluster configuration, administration and troubleshooting.
• Working experience with various storages, precisely for cluster configurations is good to have.
• Working knowledge in SAN environment and storage space management from systems side is good to have.
• File system and quota management.
• Experience and knowledge on FTP and SFTP Client and Server Model.
• Experience and knowledge with installing and implementing VMware ESX server, VMware virtual Center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization would be advantages.
• Experience provisioning, operating, and maintaining systems running on Azure.

Technical Requirements

Active Directory Concepts:

• Understand and explain Domain & Forest structures, Organizational Units (OUs), Schema, and Global Catalog.
• Use tools like nltest, dsquery, and netdom for AD troubleshooting.
• Manage Domain Controllers including recovery methods (authoritative and non-authoritative restore, 3rd party tools).
• Diagnose and troubleshoot replication issues using repadmin and dcdiag.
• Understand and manage FSMO Roles, including their purposes and recovery procedures.
• Configure and manage DHCP, including scopes, SuperScopes, Failover, Static IPs, Reservations, Exclusions, and DNS settings.
• Utilize DNS tools such as Nslookup, Test-DnsServer, ipconfig, tracert, and DNS Query.
• Support and troubleshoot Active Directory Federation Services (AD FS) for SSO.
• Address time synchronization issues using NTP.
• Create and troubleshoot gSMA Accounts.

Authentication and Authorization:

• Manage Kerberos authentication for both Windows and non-Windows (Linux) systems.
• Maintain and resolve LDAP authentication issues.
• Implement and manage Access Control Lists (ACLs) effectively.
• Enforce configurations on users and computers through Group Policy Objects (GPOs).
• Use GPOs to manage security settings, software installations, and scripts.

AD Management Tools:

• Proficient in Active Directory Users and Computers (ADUC).
• Intermediate to expert skills in PowerShell.
• Knowledge of AD Administrative Center (ADAC) is a plus.

Integration with Other Services:

• Support AD FS onboarding and troubleshooting for SSO solutions.

Troubleshooting and Diagnostics:

• Review and analyze event logs to identify and resolve issues.
• Study and propose improvements for AD design best practices.
• Implement and upgrade DC, DHCP, and DNS roles on newer OS versions.
• Understand and manage AD functional levels and raise them as necessary.

Windows Patching:

• Enroll new servers with WSUS & SCCM, manage monthly patches, and troubleshoot patching issues.

Business-As-Usual (BAU) Duties:

• Take ownership of and resolve assigned tickets within SLA.
• Create and improve Standard Operating Procedures (SOPs).
• Collaborate with team members and mentor junior engineers.
• Exhibit flexibility with working hours and maintain professionalism in customer interactions.
• Ability to identify and gather requirements to define a solution to be built and operated on Azure.
• Capabilities to provide Azure operations and deployment guidance and best practices throughout the lifecycle of a project.
• Experience with application/data migration to AWS.
• Understanding about the ITIL process.
• 5 - 8 Years of System Administration Experience is must.
• Must be a Graduate in Engineering / Science / Diploma in Computers.
• Preferably with any two of the given Certification – MCSE / VMWare Certification.
• Must have good communication & Interpersonal Skills.
• Must be customer-focused.
• Good problem-solving skills.