Senior Technical Officer (Security Systems, eg. CCTV, ACS, IDS, etc.)

ADEMCO (FAR EAST) PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A security systems company in Singapore is seeking a technician to oversee service and maintenance workflows. The role involves liaising with clients, mentoring team members, and ensuring compliance with safety regulations. Candidates should have a Nitec in Electrical/Electronic Engineering, at least 2 years of experience in security systems, and strong problem-solving skills. This position offers various benefits including health insurance and performance bonuses.

Benefits

Health insurance

Dental reimbursement

Transport allowance

AWS + Performance Bonus

Birthday Incentive

Friendly environment

Qualifications

• Minimum 2 years working experience in relevant field.
• Hands-on experience in security systems necessary.
• Ability to work with minimal supervision.

Responsibilities

• Execute service and maintenance workflow.
• Liaise with client representatives on issues.
• Mentor service team members.
• Manage client interactions for optimal results.

Skills

Knowledge in security systems

Good interpersonal skills

Problem solving skills

Ability to work independently

Education

Nitec in Electrical/Electronic Engineering

Job description

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Only Singaporeans may apply.

Please indicate in your profile your expected salary as you apply. Thank you.