Senior Technical Learning Specialist

Pfizer, S.A. de C.V; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the pharmaceutical industry is seeking a dedicated professional to implement and administer training programs at their active pharmaceutical ingredients manufacturing site. The role focuses on gap analysis, training coordination, and delivering learning programs to ensure high-quality production. Candidates should have a Bachelor's degree and relevant experience in training within regulated industries. Join a team committed to improving patient outcomes and driving continuous improvement.

Benefits

Health and disability insurance

Preventative health programs

Paid parental leave

Childcare facilities

Qualifications

• 5+ years relevant experience in pharmaceutical or regulated industry.
• Ability to develop impactful training material using various techniques.

Responsibilities

• Implement and administer technical and compliance training programs.
• Conduct learning assessments to evaluate effectiveness of training.

Skills

Communication

Collaboration

Problem Solving

Education

Bachelor's degree

Certification in Training or Adult Education

Job description

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place.

To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.

Transforming Delivery of high quality products

Pfizer, We are one

PGS - Manufacture the Future

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

What You Will Achieve

This role is responsible for implementing and administering technical and compliance training programs for the colleagues based in the active pharmaceutical ingredients (API) manufacturing site. This role focuses on the gap analysis, training coordination, designing, and delivering learning programs to deliver flawless execution and career/workforce progression.

Contribute to achieving our vision of being thebest in class manufacturing site, producing highest quality products in the safest way

Use the Integrated Manufacturing Excellence (IMEx) “way of working” for day-to-day operations, problem solving, escalations and continuous improvements.

How You Will Achieve It

• Create Job Training Curriculum’s with line managers and trainers
• Design and deliver appropriate technical and quality compliance training to site colleagues according to business needs.
• Coach and train the trainers to design and develop trainings to improve knowledge and skills in their function and site performance
• Participate in the investigation of deviations in the plant associated with learning gap errors and recommend appropriate learning solutions to aid in reducing human errors to improve business processes and site performance
• Keep up to date with technical skills and training tools and participate and represent Technical Learning in regulatory audits
• Conduct learning assessments to evaluate the effectiveness of transfer of knowledge and skills
• Identify innovative ideas to continuously improve training delivery and outcome
• Develop courses of action and drive implementation of solutions
• Uphold Pfizer’s code of conduct and values
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations
• Work with the PCT to identify and drive improvements as per the Continuous Improvement goals of the PCT

Qualifications

Must-Have

• Certification in Training or Adult Education
• 5+ years relevant experience preferably in in the pharmaceutical or any other regulated industry
• Experienced in assessing performance gaps, analyzing learning needs, designing, and developing solutions, and evaluating the effectiveness of learning programs.
• Ability to develop impactful training material using variety of techniques (short videos, e-leaning modules etc.) {Presentation skills}
• Experience in engaging multiple stakeholders and driving to alignment and action.
• Ability to communicate with and influence peers and leaders
• Skilled collaborating as part of a team and working independently to deliver results.
• Ability to deliver results with minimal supervision in a dynamic and often ambiguous environment.
• Demonstrated ability to act decisively and independently to resolve issues
• Possesses a can-do / pride to succeed attitude
• Embraces the use of digital technology to scale and speed up every form of interaction and action

Nice-to-Have

• Relevant pharmaceutical industry experience
• Knowledgeable of current trends in training and organization development theory

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Manufacturing#LI-PFE

Why Patients Need You

Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members, who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need, when they need them.

What You Will Achieve

This role is responsible for implementing and administering technical and compliance training programs for the colleagues based in the active pharmaceutical ingredients (API) manufacturing site. This role focuses on the gap analysis, training coordination, designing, and delivering learning programs to deliver flawless execution and career/workforce progression.

Contribute to achieving our vision of being thebest in class manufacturing site, producing highest quality products in the safest way

Use the Integrated Manufacturing Excellence (IMEx) “way of working” for day-to-day operations, problem solving, escalations and continuous improvements.

How You Will Achieve It

• Create Job Training Curriculum’s with line managers and trainers
• Design and deliver appropriate technical and quality compliance training to site colleagues according to business needs.
• Coach and train the trainers to design and develop trainings to improve knowledge and skills in their function and site performance
• Participate in the investigation of deviations in the plant associated with learning gap errors and recommend appropriate learning solutions to aid in reducing human errors to improve business processes and site performance
• Keep up to date with technical skills and training tools and participate and represent Technical Learning in regulatory audits
• Conduct learning assessments to evaluate the effectiveness of transfer of knowledge and skills
• Identify innovative ideas to continuously improve training delivery and outcome
• Develop courses of action and drive implementation of solutions
• Uphold Pfizer’s code of conduct and values
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations
• Work with the PCT to identify and drive improvements as per the Continuous Improvement goals of the PCT

Qualifications

Must-Have

• Bachelor's degree
• Certification in Training or Adult Education
• 5+ years relevant experience preferably in in the pharmaceutical or any other regulated industry
• Experienced in assessing performance gaps, analyzing learning needs, designing, and developing solutions, and evaluating the effectiveness of learning programs.
• Ability to develop impactful training material using variety of techniques (short videos, e-leaning modules etc.) {Presentation skills}
• Experience in engaging multiple stakeholders and driving to alignment and action.
• Ability to communicate with and influence peers and leaders
• Skilled collaborating as part of a team and working independently to deliver results.
• Ability to deliver results with minimal supervision in a dynamic and often ambiguous environment.
• Demonstrated ability to act decisively and independently to resolve issues
• Possesses a can-do / pride to succeed attitude
• Embraces the use of digital technology to scale and speed up every form of interaction and action

Nice-to-Have

• Master's degree
• Relevant pharmaceutical industry experience
• Knowledgeable of current trends in training and organization development theory

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Manufacturing#LI-PFE

Breakthroughs that change patients’ lives

Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.

Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:

“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.

“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.

“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.

Our Values

To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.

Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.

Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.

Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.

Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.

Pfizer Global Supply proudly shoulders the responsibility of manufacturing and distributing our wide-ranging pharmaceutical products.

With an unwavering commitment to ensuring the availability and accessibility of these life-saving medications, we play a pivotal role in reaching patients, healthcare professionals, and markets across the globe.

Our network of state-of-the-art manufacturing facilities, strategically located distribution centers , and streamlined logistics systems enables us to deliver Pfizer's medicines with utmost efficiency and reliability, making a tangible difference in patients' lives worldwide.

Benefits at Pfizer

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.

Our Competitive Benefits Programs help our colleagues by:

• Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing . Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.
• Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.
• Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.
• And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers , movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.
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