Senior Technical Architect (Philippines) - Communications

Salesforce, Inc..; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading company in the tech sector seeks a hands-on Salesforce Technical Architect to join its Professional Services team. This role focuses on delivering scalable Salesforce Communications Cloud solutions for telecommunications clients. Candidates should have extensive experience in Salesforce development, particularly with TELCO services, and be ready to lead projects that drive digital transformation.

Benefits

Access to continuous learning and certification support

Career growth opportunities

Qualifications

• 8+ years of hands-on experience in Salesforce development and architecture.
• Experience integrating Salesforce with OSS/BSS systems.
• Experience with TELCO clients or in the telecommunications industry is highly desirable.

Responsibilities

• Lead the design and implementation of complex Salesforce solutions for TELCO customers.
• Drive integration of Salesforce with OSS/BSS systems.
• Ensure quality, performance, and security of solutions.

Skills

Salesforce platform development

Salesforce Communications Cloud

Integration Procedures

DataRaptors

OmniStudio

Order Management

FlexCards

Stakeholder engagement

Communication

Education

Salesforce Architect certifications

Job description

This role will be based in Manila, Philippines

We are looking for a hands-on Salesforce Technical Architect with deep expertise in the Salesforce Communications Cloud tech stack to join our Professional Services team. You will play a key role in designing and delivering end-to-end, scalable solutions for TELCO clients, with a strong focus on integration with OSS/BSS systems. This is a critical role supporting major digital transformation programs with multiple projects in the pipeline.

Key Responsibilities:

• Provide hands-on leadership in the design and implementation of complex Salesforce Communications Cloud solutions for TELCO customers.
• Architect scalable, high-performance solutions aligned with business goals and industry best practices.
• Collaborate with client stakeholders, product owners, and internal teams to define and deliver technical solutions.
• Drive integration of Salesforce with OSS/BSS systems such as order management, billing, and service provisioning.
• Lead technical workshops and provide governance throughout the solution lifecycle.
• Ensure technical quality, performance, and security across all solution components.
• Contribute actively to configuration, coding, and troubleshooting when required.

Required Skills & Experience:

• 8+ years of hands-on experience in Salesforce platform development and architecture, including strong expertise in Salesforce Communications Cloud (formerly Vlocity).
• Hands-on experience with OmniStudio, CPQ, Order Management, Integration Procedures, DataRaptors, and FlexCards.
• Proven experience integrating Salesforce with OSS/BSS systems.
• Salesforce Architect certifications (e.g., Application or System Architect) preferred.
• Experience working with TELCO clients or within the telecommunications industry is highly desirable.
• Strong communication and stakeholder engagement skills.
• A proactive, collaborative mindset with a focus on delivery excellence.

Why Join Us?

• Be part of a high-impact team delivering strategic solutions for leading TELCO companies.
• Work with cutting-edge Salesforce technologies on large-scale digital transformation programs.
• Access continuous learning, certification support, and career growth opportunities within a global network.