Senior Systems Engineer/Systems Engineer (Application)

re-zoo-me; Singapore; On-site; SGD 42,000 - 78,000; Full time

Job summary

re-zoo-me in Singapore is seeking an IT professional to administer Itron UIQ applications across production, DR, QA, and development environments. You will ensure compliance with regulatory, reliability, performance, availability and cybersecurity standards while providing support and troubleshooting.

You will automate tasks with scripting, monitor batch processes, set up environments, and manage changes, releases, and certificates.

Qualifications

• Degree in Information Technology, Computer Science, Electrical and Electronics Engineering or equivalent.
• Minimum 2 years’ experience in Linux (RedHat) system and application administration is an advantage.
• Strong analytical and problem-solving skills.
• Self-motivated and collaborative.
• Passionate in programming and data analytics.
• Ability to develop scripts and programs for automation, monitoring, and data processing.

Responsibilities

• Administer Itron UIQ applications across production, disaster recovery, QA, test, and development environments.
• Ensure UIQ applications and related systems comply with regulatory, reliability, performance, availability and cybersecurity standards.
• Provide application support including initial remedy ticket handling, preliminary to in-depth troubleshooting, manage user access issues and queries, apply fixes or workarounds, liaise with vendor and internal teams for fixes or workarounds, work with vendor support for long-term fixes, manage enhancement requests, and document Root Cause Analysis for future reference.
• Monitor and support daily batch processes, including meter data collection and exception management.
• Set up UIQ environments and datasets for projects, testing, and development.
• Manage changes, releases, upgrades, hot fixes, and certificates for UIQ applications.
• Support continual improvement in business processes, environment management, and automation.
• Analyze, validate and deliver AMI performance analysis and reporting, covering service levels and key performance indicators.
• Support a 24x7 support roster to ensure critical system availability.
• Support requirements gathering, solution design, testing, and deployment.
• Translating functional requirements into optimized technical specifications.
• Work hands-on with application development, configuration, source code management, and automation technologies.
• Test Design and Test Cases and Support testing during UAT and post-implementation phases.
• Maintain clear documentation for system configurations, workflows, policies, and processes.
• This role will be provided with exposure to support mesh networks and M2M solutions.

Skills

Java

PHP

C/C++

Python

Analytical thinking

Problem-solving

Automation scripting

Education

Bachelor's degree in Information Technology, Computer Science, Electrical and Electronics Engineering or equivalent

Tools

Apache Tomcat

Oracle WebLogic

Jenkins

Ansible

JMeter

SOAP

JSON

RESTful APIs

Splunk

Linux

Windows Server

Job description

What You'll Do:

• Administer Itron UIQ applications across production, disaster recovery, QA, test, and development environments.
• Ensure UIQ applications and related systems comply with regulatory, reliability, performance, availability and cybersecurity standards.
• Provide application support including initial remedy ticket handling, preliminary to in-depth troubleshooting, manage user access issues and queries, apply fixes or workarounds, liaise with vendor and internal teams for fixes or workarounds, work with vendor support for long-term fixes, manage enhancement requests, and document Root Cause Analysis for future reference.
• Monitor and support daily batch processes, including meter data collection and exception management.
• Set up UIQ environments and datasets for projects, testing, and development.
• Manage changes, releases, upgrades, hot fixes, and certificates for UIQ applications.
• Support continual improvement in business processes, environment management, and automation.
• Analyze, validate and deliver AMI performance analysis and reporting, covering service levels and key performance indicators.
• Support a 24x7 support roster to ensure critical system availability.
• Support requirements gathering, solution design, testing, and deployment.
• Translating functional requirements into optimized technical specifications.
• Work hands-on with application development, configuration, source code management, and automation technologies.
• Test Design and Test Cases and Support testing during UAT and post-implementation phases.
• Maintain clear documentation for system configurations, workflows, policies, and processes.
• This role will be provided with exposure to support mesh networks and M2M solutions.

What You'll Need:

• Degree in Information Technology, Computer Science, Electrical and Electronics Engineering or its equivalent.
• Minimum 2 years’ experience in Linux (RedHat) system and application administration is an advantage.
• Strong analytical and problem-solving skills.
• Self-motivated and collaborative.
• Passionate in programming and data analytics.
• Ability to develop scripts and programs for automation, monitoring, and data processing.
• Following are the preferred technical skills.
• Programming Language: Java, PHP, C/C++, Python.
• Application Servers: Apache Tomcat. Oracle Weblogic.
• Databases: Direct experience with Oracle SQL, Microsoft SQL Server, MYSQL, PostgresDB, and/or REDIS
• OS: Linux (Redhat), Windows Server.
• Others Software: Spring, Hibernate, Jenkins, Ansible, Jmeter, SOAP, JSON, RESTful APIs, Splunk