Senior System Planning Manager (Singapore, Singapore)

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is building an AI-first telco for the future, and this role leads the technology roadmap for the Managed SASE service portfolio, shaping multi-tenant platforms, security governance, and service reliability.

You will collaborate with Product, Architecture, Operations and Technical Pre-Sales to deliver market-ready managed services, drive automation, evaluate new technologies, and manage budgets while mentoring teams toward scalable, secure solutions for businesses and communities.

Qualifications

• Bachelor in Computer Science/IT Technology/Computer Engineering/Electrical & Electronics Engineering.
• 10-15 years of experience in Enterprise/System Integrator/Telco Environment.
• CCNP or equivalent.
• StSE, ZTNA, SWG, CASB, FWaaS and SDWAN technologies.

Responsibilities

• Define and execute the technology roadmap for the Managed SASE service portfolio.
• Lead the planning, design, and engineering of multi-tenant SASE platforms and service infrastructure.
• Evaluate new technologies and conduct PoCs to introduce innovative service capabilities.
• Drive product lifecycle management, including feature enhancements, software upgrades, and platform modernization.
• Collaborate with Product Management, Architecture, Operations, and Technical Pre-Sales to deliver market-ready managed services.
• Establish architecture standards, security governance, and engineering best practices to ensure service reliability and compliance.
• Lead automation initiatives to improve service provisioning, operations, and customer experience.
• Manage strategic vendor relationships, technology partnerships, and technical escalations.
• Develop and manage CAPEX/OPEX budget, tracking project expenditure, software licenses and infrastructure investments.
• Provide technical leadership, documentation, and governance for cross-functional projects and service enhancements.

Skills

SASE platforms

Security architecture

Automation

Vendor management

Education

Bachelor in Computer Science/IT/Engineering

Tools

CCNP

ZTNA

SWG

CASB

FWaaS

SDWAN

Job description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

How You will Make An Impact:

• Define and execute the technology roadmap for the Managed SASE service portfolio.


• Lead the planning, design, and engineering of multi-tenant SASE platforms and service infrastructure.


• Evaluate new technologies and conduct PoCs to introduce innovative service capabilities.


• Drive product lifecycle management, including feature enhancements, software upgrades, and platform modernization.


• Collaborate with Product Management, Architecture, Operations, and Technical Pre-Sales to deliver market-ready managed services.


• Establish architecture standards, security governance, and engineering best practices to ensure service reliability and compliance.


• Lead automation initiatives to improve service provisioning, operations, and customer experience.


• Manage strategic vendor relationships, technology partnerships, and technical escalations.


• Develop and manage CAPEX/OPEX budget, tracking project expenditure, software licenses and infrastructure investments.


• Provide technical leadership, documentation, and governance for cross-functional projects and service enhancements.

Skills for Success:

• Bachelor in Computer Science/IT Technology/Computer Engineering/Electrical & Electronics Engineering.


• 10-15 years of experience in Enterprise/System Intergator/Telco Environment.


• CCNP or equivalent.


• StSE, ZTNA, SWG, CASB, FWaaS and SDWAN technologies.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.