Senior System Manager

Morgan McKinley; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading recruitment firm in Singapore is seeking a Senior System Manager to oversee the development and management of systems in support of the MAS Electronic Payment System. The role requires extensive experience in payments and securities, along with strong skills in Agile methodologies and application management. The ideal candidate will have strong problem-solving abilities and excellent communication skills to engage stakeholders effectively.

Qualifications

• At least 8 years' experience in payments and securities settlement systems.
• Proven experience in application management and incident management.
• Strong knowledge of Agile methodologies and tools.
• Expertise in business analysis and requirement elicitation.
• Excellent communication skills with stakeholders.

Responsibilities

• Lead development and maintenance of application systems.
• Evaluate Systems Development & Maintenance methodologies.
• Manage application testing processes and propose improvements.
• Apply design thinking to identify transformation opportunities.
• Establish risk management for application systems.

Skills

Agile methodologies

Business analysis

Application management

Stakeholder management

Problem-solving skills

Tools

J2EE

.NET

SQL

Kubernetes

Oracle Database

Microsoft SQL Server

Job description

[What the role is]

You will be part of the Central Banking & Devt Platforms (CBD) payment team responsible for managing the systems supporting the MAS Electronic Payment System (MEPS+) and domestic securities management systems in MAS, and the Special Singapore Government Securities system. These responsibilities involve supporting interbank payments in MEPS+ as well as MAS and government securities and trade settlements. You are expected to understand and support the linkages between these systems and other market infrastructures such as the Automated Clearing House (ACH).

[What you will be working on]

As a Senior System Manager, you will be responsible to:

• Lead the development, deployment, and maintenance of application systems, ensuring alignment with prescribed service levels and timely incident resolution
• Evaluate and recommend Systems Development & Maintenance Methodologies for projects, analysing the impact of IT changes on business operations
• Facilitate Agile ceremonies and translate user needs into actionable user stories, while improving processes and analysing project metrics
• Manage the agency's application portfolio, recommending new applications, consolidations, and decommissioning as needed
• Oversee application testing processes, including assessment of test scenarios, environments, and results, proposing improvements and changes as necessary
• Develop tender specifications for Agile projects, evaluate proposals, and manage outsourced vendors to ensure compliance with Agile methodologies and ICT governance policies
• Apply design thinking and service design principles to identify transformation opportunities and develop service experience prototypes
• Establish reliable operations of the applications and digital service in the portfolio and conduct maintenance and technology lifecycle management on the applications and systems
• Establish quality and mechanisms for systemic quality across all applications and systems to ensure compliance with ICT Governance policies and standards
• Establish risk management for applications systems

[What we are looking for]

• At least 8 years' relevant experience in supporting and/or implementing payments and securities settlement systems with a minimum of 2 to 4 years of experience in Application support and operations, or project management in a tech end user environment
• Proven experience in application management, including deployment, monitoring, incident management and maintenance of complex systems
• Strong knowledge of Agile methodologies, tools, and delivery processes
• Expertise in business analysis, with the ability to elicit requirements and develop compelling business cases for proposed solutions and translate into technical requirements, and vice versa
• Proficiency in application testing assessment and management, including the ability to analyse test results and propose improvements
• Experience in managing outsourced vendors and developing tender specifications for IT projects
• Familiarity with ICT governance policies, standards, and best practices in government agencies
• Knowledge of service design principles and the ability to apply design thinking methods to identify transformation opportunities
• Strong problem-solving skills and the ability to analyse complex business problems, recommending digitalisation and process changes
• Excellent communication and stakeholder management skills, with the ability to engage effectively with various internal and external stakeholders
• Understanding of solution engineering principles, including the ability to design application architecture and evaluate hardware and software solutions
• Experience in designing and implementing J2EE and/or .NET applications, SQL skills, and shell scripting Strong understanding of Server-side, .Net and/or Java/microservices, web services, RESTful API, containers and Kubernetes
• Experience with RHEL, JBOSS EAP, OpenShift, Openstack, CICD, Watermelon, Maven, Oracle Database, Microsoft SQL Server and fault-tolerant infrastructure concepts
• Experience installing, configuring, and implementing

EEO Statement: We are an equal opportunities employer and welcome applications from all qualified candidates.