Senior System Engineer

This is an IT support group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

An established IT support group is seeking a proactive individual to join their dynamic team. In this role, you will be responsible for planning and executing hardware, software, and network installations while ensuring that operational systems meet established Service Level Agreements (SLAs). You will also troubleshoot technical issues and conduct root cause analysis to implement proactive measures. This is a fantastic opportunity to enhance your skills in a collaborative environment where your contributions will directly impact the efficiency and effectiveness of IT operations. If you are passionate about technology and eager to solve complex problems, this position is perfect for you.

Qualifications

• Experience with Windows Server, Unix/Linux, and virtualization environments.
• Strong troubleshooting skills and ability to explain technical concepts.

Responsibilities

• Plan and support hardware, software, and network installations.
• Conduct root cause analysis and ensure systems meet SLAs.

Skills

Troubleshooting

Analytical Problem-Solving

Communication Skills

Proactive Thinking

Interpersonal Skills

Tools

Windows Server OS

Unix/Linux OS

VMware

Hyper-V

Active Directory

DHCP

DNS

Job description

Responsibilities

• Plan, execute, monitor, and support hardware, software, and network installation and maintenance.
• Conduct root cause analysis and implement proactive measures.
• Ensure operational systems meet Service Level Agreements (SLAs).
• Perform routine preventive maintenance and operational activities efficiently.
• Troubleshoot and resolve technical issues.
• Provide timely project documentation and reports.
• Handle standby duties as needed.

Requirements

• Experience with Windows Server OS, Unix/Linux OS, and virtualization environments (e.g., VMware, Hyper-V).
• Strong troubleshooting and analytical problem-solving skills.
• Excellent communication skills to explain technical concepts to both technical and non-technical audiences.
• Proactive, dynamic, with strong analytical and conceptual thinking.
• Ability to work independently and in a team, with good interpersonal skills. Knowledge of VPN, firewall appliances, routers, switches, and hardware (servers, SAN, NAS).
• Experience in OS, system, and network hardening, as well as patch management.
• Familiarity with IT infrastructure services such as Active Directory, DHCP, DNS, Exchange, databases, web, or app servers.