SENIOR SUPERVISOR

58 RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a candidate to supervise daily operations and train employees in delivering excellent customer service. The ideal candidate will have relevant leadership experience in service-related companies and strong communication skills. Flexibility for shifts and holidays is required. Join an innovative team dedicated to service excellence.

Qualifications

• Relevant leadership experience in service-related companies.
• Able to work on shifts, weekends, and public holidays.
• Proficient in computer applications and well-organized.

Responsibilities

• Supervise and support daily operations of the company.
• Train and guide employees to deliver excellent customer service.
• Handle customer complaints and resolve issues promptly and professionally.

Skills

Leadership experience

Excellent communication skills

Interpersonal skills

Problem-solving skills

Job description

Job Responsibilities

• Supervise and support daily operations of the company
• Train and guide employees to deliver excellent customer service
• Handle customer complaints and resolve issues promptly and professionally
• Ensure smooth and efficient service operations in line with company standards

Job Requirements

• Relevant leadership experience in service-related companies
• Familiar with operating procedures and service standards
• Strong service mindset with excellent communication, interpersonal, and problem-solving skills
• Able to work on shifts, weekends, and public holidays
• Proficient in computer applications, well-organized, and proactive