Senior Specialist, Hotel Port Operations - 1 Year Contract

THE WALT DISNEY COMPANY (SOUTHEAST ASIA) PTE. LIMITED; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A major entertainment company is seeking a Senior Specialist for Hotel Port Operations in Singapore. This role involves overseeing logistics for cruise operations, scheduling provisions, and ensuring compliance with operational guidelines. Ideal candidates have 3+ years in the cruise line industry or food and beverage operations, excellent communication skills, and a detail-oriented approach. This is a one-year contract role.

Qualifications

• 3+ years of experience in the cruise line industry or back-of-house food and beverage operations.
• Operational excellence with existing cruise line’s and provisions.
• Comfortable working in a fast-paced environment and adapting to change.

Responsibilities

• Oversee logistics team for transportation and consolidation.
• Schedule provision setup and communicate with clients.
• Identify opportunities for process improvements.

Skills

Experience in the cruise line industry

Food and beverage operations

Proficient in Excel

Excellent verbal and written communication

Attention to detail

Education

Bachelor’s Degree in Supply Chain Management or Business Administration

Tools

Excel

PowerPoint

Word

Job description

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of six ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, and Disney Treasure — and seven more ships on the way, including the expanded relationship with Oriental Land Company Ltd. to bring Disney cruise vacations to Japan, by 2031. The Disney Cruise Line fleet sails to destinations in The Bahamas, the Caribbean, Europe, Alaska, Mexico, Canada, Hawaii, the South Pacific, and Australia and New Zealand. The Disney Adventure, setting sail in 2025, will be the first to home port in Singapore.

About the Role

The Senior Specialist, Hotel Port Operations will oversee the Disney Cruise Line Logistics team to support all transportation, consolidation, and logistics servicing operational ship. This position will partner with the local Walt Disney World Procurement Services, 3PL & Logistics Vendor, and all Disney Cruise Line operating areas, the position will be part of the logistics planning team with primary function for coordination and movement of information and product from origin to destination. The position has expected travel onboard the Disney Adventure, maintaining Location Operation Guidelines (LOGs), auditing onboard operations, corroborating Local Health & Sanitation Requirements, and Coast Guard compliance and ensuring consistency, standardization, and stability.

This role is a 1 year contract role based in Singapore.

Responsibilities:

• Provision scheduling, setup, and communication to internal and external clients
• Quarterly performance reviews for all dedicated provision providers
• Discovery and research of potential new port itineraries
• Partner with Supply Chain Logistics, Trade Compliance, as well as external partners to ensure the seamless coordination
• Partner with DCL Sourcing Specialists to ensure PO data accuracy while collaborating with Expeditors to track standard shipping and facilitate expedited requests
• Identify opportunities and offer recommendations for process improvements
• Participate in cross-training initiatives for on-board hotel stores operations
• Assess shipboard teams are knowledgeable and complying with Location Operation Guidelines (LOGs) and SMS policies and procedures.
• Manage Coupe Ordering Systems & Receipt for 3rd party F&B vendors.
• Support Shipboard team in preparation and execution of new itineraries, Guest, and Crew events.
• Schedule staff meetings with the Managers of Hotel Stores Managers.
• Maintain accuracy and effectiveness of training.
• New implementation of systems for inventory management within the fleet.
• Other responsibilities and duties as assigned by Manager Hotel Port Operation.

Requirements:

• 3+ years of experience in the cruise line industry or back-of-house food and beverage operations
• Operational excellence with existing cruise line’s and provisions.
• Comfortable working in a fast-paced environment and adapting to change
• Proficient computer skills – Excel, PowerPoint, Word, and various databases
• Excellent verbal and written communication skills
• Exceptional attention to detail and good organizational skills

Preferred Education:

• Bachelor’s Degree in Supply Chain Management, Business Administration, or equivalent work experience

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.