Senior Solution Support Engineer

Belden Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Belden Inc. is seeking a SEA region technical support lead focused on Industrial Networking solutions. You will collaborate with customers, partners and internal teams to architect solutions, present recommendations, and address post-sales support requirements.

You will coordinate with regional support, R&D and stakeholders to ensure high customer satisfaction, conduct technical trainings, and travel across the SEA region as needed.

Qualifications

• Minimum 3 years deploying, managing or maintaining Industrial or Enterprise Network infrastructure.
• Strong fundamentals in Ethernet, Wi‑Fi, and cellular communication protocols.
• Knowledge of TCP/IP and industrial protocols (MODBUS, PROFINET, EtherNet/IP) is advantageous.
• Experience in Industrial sectors (PT&D, O&G, Mining, Transportation, Manufacturing) preferred.

Responsibilities

• Lead technical support activities for the SEA region across Belden Industrial Networking solutions.
• Demonstrate solutions to end-users, partners, and customers with solution consultants and account managers.
• Plan and execute Proof of Concept demonstrations, Factory Acceptance Tests, and similar activities.
• Serve as main post-sales technical support contact for SEA, providing remote and on-site assistance.

Skills

Industrial networking

Wired and wireless IP networking

TCP/IP stack

Industrial protocols (MODBUS, PROFINET

EtherNet/IP

Customer-facing support

Education

Diploma or Bachelor's in Engineering (Telecommunication, Electronics, CS, IT)

Professional Qualification in Computer Networking

Job description

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business - creating value in the world around us.

Innovation Starts With You

Propel your career at Belden, where innovation creates possibilities—for our people, our customers, and the communities we serve. We connect people, information, and ideas to solve the world's most complex connectivity challenges, turning curiosity into meaningful impact. Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what's next. You'll collaborate with global teams, gain diverse perspectives, and contribute to solutions that extend beyond our business - creating value in the world around us.

Job Summary

The primary focus of this position is to lead and execute technical support activities in the South East Asia (SEA) region, covering the full scope of Industrial Networking solutions offered by Belden. You will work closely with customers, partners, and internal peer departments in architecting solutions, presenting compelling recommendations, and addressing technical support requirements for our industry‑leading solutions. This position reports directly to the Solution Support Manager based in Singapore.

You will make an impact in the following way:

• Work closely with Solution Consultants and Account Managers to present and demonstrate Belden Industrial Networking solutions to end-users, partners, customers and other external stakeholders.
• Lead Proof of Concept demonstrations, plan and execute Factory Acceptance Tests, Network Audits and similar customer‑facing activities
• Main point of contact for all post‑sales technical support requests for the SEA region, providing expert technical assistance both remotely and on‑site
• Coordinate with regional support teams, R&D and other stakeholders to efficiently respond to support requests, maintaining a high level of customer satisfaction
• Plan and conduct technical training to customers and partners
• Design and support technology campaigns such as webinars, industry trade shows, technology sharing events, etc.
• Is open to travel across the SEA region as per business requirements

What you will bring:

• Education
  • Diploma or Bachelor's degree in Engineering (Telecommunication, Electronics), Computer Science, Information Technology or equivalent
  • Professional Qualification in the field of Computer Networking is highly desirable
• Background & Knowledge
  • Minimum 3 years of working experience in deploying, managing or maintaining Industrial or Enterprise Network infrastructure
  • Well versed in wired and wireless IP networking technologies, with strong fundamentals in Ethernet, Wi‑Fi, and cellular communication protocols
  • Knowledgeable with the full TCP/IP communication stack, and associated technologies and networking protocols. Knowledge and experience with Industrial protocols (MODBUS, PROFINET, EtherNet/IP etc.) is an added advantage
  • Prior experience in Industrial market (PT&D, O&G, Mining, Transportation, Manufacturing etc.) is desirable
• Competencies
  • Independent and self‑sufficient, with a proven ability to take initiative, manage tasks without constant supervision, and make sound decisions autonomously.
  • Excellent critical thinking skills to analyze complex situations, break down problems, and develop effective solutions quickly.
  • Highly collaborative team player with a passion for continuous learning and growth.

Let's Create Possibilities Together.

Join a global community shaping the future of intelligent connectivity. At Belden, you'll help push the boundaries of technology and write the next chapter of innovation, creating possibilities for your career, your future, and the world around you.

These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties and skills required of this job.