Solutions Architect – Professional Services (Asia)
We’re seeking an experienced and proactive Solution Architect to join our Professional Services team in Asia. In this role, you’ll partner with enterprise customers to design, deploy, and optimise modern data protection and cloud resilience solutions. From focused upgrades to large‑scale strategic transformations, you’ll help customers navigate the complexities of multi‑cloud, compliance, and cyber‑resilience environments with confidence.
Key Objectives
- Design and deliver scalable data protection solutions by translating complex business requirements into robust technical architectures that leverage Commvault and cloud‑native technologies.
- Drive successful implementation and migration projects, leading hands‑on deployment, configuration, and optimisation of backup and recovery solutions to ensure seamless cutover from legacy systems while minimising disruption to customer operations.
- Act as a trusted technical advisor to clients, building strong relationships with stakeholders through consultative methods and guiding decision‑making across modern data management, cyber resilience, and cloud integration.
- Ensure high‑quality delivery and customer satisfaction by proactively managing technical risks, collaborating across project teams, and providing timely documentation and progress reporting to meet customer expectations and internal standards.
How you will make an impact
- Engage with customers to assess and understand their current data and information management landscape.
- Design and implement solutions across Modern Data Protection, Multi‑Cloud, Archive & Compliance, Disaster Recovery, and Operational and Cyber Resilience.
- Install and configure Commvault hardware and software based on technical and business requirements.
- Validate customer readiness by confirming all technical pre‑requisites are in place.
- Perform data migrations and agent configurations across databases, hypervisors, and application stacks.
- Troubleshoot technical issues in collaboration with internal support and development teams.
- Provide daily updates and risk/issue escalation to project manager(s) and the relevant stakeholders.
- Document all implementation activities, including User Acceptance Testing (UAT) and as‑built documentation.
- Stay current with emerging best practices in data protection, cyber resiliency and cloud delivery.
- Collaborate with regional Technical Architects on global client engagements.
- Ensure customer satisfaction throughout the full project lifecycle.
What you will bring
- Strong written and verbal communication skills with the ability to articulate complex issues simply and clearly.
- Ability to communicate effectively with both technical and business stakeholders.
- Fluency in English required; proficiency in a regional language (e.g., Mandarin, Cantonese, Japanese, Bahasa) is highly regarded.
Technical Expertise
- 8+ years of experience delivering enterprise software or SaaS projects, ideally in Professional Services (PS) or System Integration (SI) environments.
- Hands‑on experience in enterprise backup and recovery software, ideally with Commvault (Professional or Master‑level certifications preferred).
- Strong understanding of networking, storage systems, and Linux OS administration.
- Familiarity with TCP/IP, iSCSI, SCSI, and Fibre Channel technologies.
- Proficiency in protecting cloud services such as Microsoft 365, Oracle, SAP HANA, and major public clouds (e.g., AWS, Azure, GCP).
- Knowledge of object storage, data archive/search, virtualization and container platforms (e.g., VMware, Hyper‑V, Kubernetes).
- Ability and experience to script in Linux and automate routine tasks (e.g., Ansible, Terraform, CloudFormation) for Infrastructure as Code (IaC).
- Exposure to data security, cyber resilience, and cloud compliance is a strong advantage.
Other
- Flexibility to travel across the Asia region (ASEAN, Hong Kong, Korea) as required.
Equal Employment Opportunity
Commvault is an equal‑opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.