Senior / Service Sales Engineer

Daikin Airconditioning (Singapore) Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in air conditioning solutions seeks a Sales Team Leader to enhance their maintenance sales operations. This role involves coaching and guiding the sales team, developing effective strategies, and building strong client relationships. The ideal candidate will possess a degree in Mechanical Engineering and have prior experience in ACMV or HVAC systems, along with strong sales skills.

Qualifications

• Experience in ACMV or HVAC systems is an advantage.
• Ability to analyze complex maintenance issues and develop effective solutions.
• Driven by results with a demonstrated ability to meet sales targets.

Responsibilities

• Provide guidance and leadership to the maintenance sales team.
• Collaborate with senior management to execute sales strategies.
• Build and maintain strong relationships with key clients.

Skills

Sales skills

Networking

Customer relationship management

Communication

Problem-solving

Education

Degree / Diploma in Mechanical Engineering

Job description

Responsibilities

• Provide guidance, coaching, and leadership to the maintenance sales team, fostering a collaborative and motivated environment.
• Collaborate with senior management to develop and execute effective sales strategies, including identifying target markets, setting sales goals, and defining sales tactics.
• Build and maintain strong relationships with key clients, addressing their needs, identifying opportunities for upselling or cross-selling, and ensuring client satisfaction.
• Lead efforts to identify and pursue new business opportunities, expanding the company’s client base and market presence in the maintenance sector.
• Manage the entire sales process, from lead generation and qualification to proposal development, negotiation, and contract signing.
• Track and analyze sales performance, pipeline progression, and key performance indicators (KPIs), providing regular reports to senior management.
• Collaborate with the sales team to create compelling and tailored proposals and presentations that effectively communicate the value of maintenance services.
• Stay updated with industry trends, market developments, and competitor activities to adjust sales strategies and stay competitive.
• Engage directly with clients to understand their needs, present solutions, and address inquiries, building trust and long-term relationships.
• Collaborate with internal departments, such as technical teams, operations, and marketing to ensure seamless project execution and customer satisfaction.
• Assist in the development and management of sales budgets, forecasting revenue projections, and managing expenses.
• Develop training programs to enhance the sales team’s product knowledge, sales techniques, and customer relationship skills.
• Represent the company at industry events, conferences, and trade shows to promote services and establish new contacts.
• Conduct regular performance evaluations of sales team members, providing constructive feedback and identifying areas for improvement.
• Continuously evaluate and refine sales processes, strategies, and customer engagement approaches to drive efficiency and effectiveness.
• Any adhoc duties as assigned by HOD

Job Requirements

• Degree / Diploma in Mechanical Engineering
• Experience in ACMV or HVAC systems is advantage
• Possessed strong sales skills including prospecting, lead generation, negotiation, and closing deals. Effectively communicate the value proposition of maintenance contracts to meet client needs.
• Skilled in networking, rapport-building, and customer relationship management. Build and maintain strong relationships with clients, contractors, and other stakeholders is crucial.
• Excellent communication skills, both verbal and written, are necessary for interacting with clients, contractors, and other stakeholders.
• Ability to analyze complex maintenance issues, identify root causes, and develop effective solutions is crucial. Troubleshoot problems efficiently and make sound decisions under pressure.
• Diven by results and able to meet or exceed sales targets. Demonstrated ability to achieve sales quotas and grow revenue streams is highly valued.